Experience

• 

  Universidad norbert wiener

  Jan 2007 - Dec 2007

  Computer center assistant
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  Banco del trabajo perú

  Nov 2007 - Jul 2008

  Support analyst

  Resident technician - SICORP

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  Ajeper s.a

  Jul 2008 - Jul 2012

  Systems analyst

  Responsibilities:Analyze and troubleshoot transactional and non-transactional functionalities of the company's databases.Conduct requirements analysis and incident resolution for the company's ERP (Commercial, Administrative, Inventory, Production, Peru).Achievements:Reduced incidents in the ERP Magic processes by 60%

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  Grupo aje

  Aug 2012 - now

  Atenea Project (Colombia)Responsibilities• Functional management of Salesforce Sales and Oracle ERP integration teams through OIC, optimizing processes and improving operational efficiency by 30%.• Reduce SCM incidents by 80% through the optimization of integrations and processes in Oracle Fusion Cloud.• Increase sales by 20% to 35% by enhancing Inventory and OM modules, enabling and implementing functionalities that support new sales models.• Reduce consulting costs by 60% by strengthening internal capabilities and decreasing dependency on external Oracle specialists.• Develop documentation and training based on the OUM methodology, ensuring effective solution adoption.Key Achievements• +35% in sales | -80% in incidents | -60% in consulting costs. Show less Nitro Project:(AJE Group)Responsibilities:. Adjust business cases and manage the improvements required by the organization to clearly reflect the needs of the company.. Validate and identify product and enhancements required in the Salesforce Sales solution in order to meet the needs of the organization (AJE).. Implement the deployment methodology of the solution involving business areas, tools and resources for the success of the project.. Train teams in each country where the CRM Salesforce Sales is deployed, which allows the continuity of the Nitro project in both business and technical areas.. Coordinate the deployment process of the CRM Salesforce Sales platform in the countries of Peru, Colombia, Ecuador, Bolivia, Costa Rica, Nicaragua, Guatemala, India, Egypt and Mexico with both business teams and local technical team and development provider (Freeway).Achievements:. Reduced by 30% the operational costs in sales administration in the organization.. . 80% reduction of product defects in the organization.. Increase by 70% the speed of product deployment in the organization.. Improve data quality in the Sales teams by optimizing processes by 40%. Show less Responsibilities:Coordinate the migration of Grupo AJE's architecture and data storage from Telefónica's Data Center to IBM SoftLayer.Collaborate on the migration of Active Directory to 2012 technology for Grupo AJE, with a scope across 24 countries.Map and design AJEGROUP's architecture using BPM methodology and tools like BIZAGI and ARIS.Implement Kaspersky and Nod32 security solutions in Grupo AJE, covering 24 countries.Manage VMWARE environments and Windows servers in versions 2003, 2008, and 2012.Achievements:Improved application availability by 80% across all Grupo AJE operations.Optimized functional documentation, reducing audit observations by 60%.Reduced risks from viruses, malicious websites, files, software, and harmful applications by 90%. Show less

  • Global Applications Coordinator

    Mar 2022 - now

  • Global Applications Analyst

    Nov 2017 - Mar 2022

  • Global Platform and Infrastructure Analyst

    Apr 2017 - Nov 2017

  • Global Database Analyst

    Aug 2012 - Mar 2017