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Inês Porfírio

Inês porfírio

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location of Inês PorfírioLisbon Metropolitan Area
Phone number of Inês PorfírioView Mobile No.

  • Timeline

  • About me

    Analyst | Customer Transformation | PwC Portugal

  • Education

    • Antónia rosa atelier

      2018 - 2018
      Makeup artist course professional makeup

    • Santo andré school

      2008 - 2011
      Training in the area of languages and humanities (12th grade completed) scientific-humanistic course of languages and humanities final classification of 15 (fifteen) final score.

    • Universidade de lisboa

      2011 - 2016
      Bachelor's degree public administration

      Activities and Societies: // Participation in the XI National Meeting of Public Administration Students in October 2012. Collaboration in a study of "Survey and Characterization of Health Needs"​, that took place in seven parishes of the municipalities of Lisbon, Oeiras in October 2012. Some of the main skills achieved during my degree:// SPSS Program (this knowledge was acquired through threeclasses in Data Analysis, during the firstand second year of the degree);

    • Langports english language college

      2018 - 2019
      English

      EAP course, CAE Flexi (level C1)

  • Experience

    • Intermaché

      Jun 2011 - Mar 2013
      Cashier

      -Customer Service;- Responsible for cleaning all materials in my use;- Cohesion, efficiency and speed.

    • Primark

      Oct 2013 - Sept 2015
      Shop salesperson and cashier operator

      -Maintenance of the department;- Perfecting the folding and stacking of the clothes in store;- Levelling the store;- Replacement and maintenance of the store;- Personalised service to our costumers.

    • Calzedonia group

      Nov 2015 - May 2016
      Sales assistant and cashier operator

      // Responsible for store maintenance;// Also giving a personalised service to our costumers.

    • Sana hotels

      Jul 2016 - Apr 2017
      Waitress

      EpicSana// Areas included:-Bar;-Restaurant;-Room Service and Mini bars// Responsibilities:-Interacting with customers, taking orders and serving snacks and drinks;-Assessing customers' needs and preferences and making recommendations;-Restock and replenish bar inventory and supplies;-Stay guest focused and nurture an excellent guest experience;-Comply with all food and beverage regulations.

    • P&o maritime logistics

      Apr 2017 - Jun 2017
      Stewardess

    • New balance

      Nov 2017 - Dec 2018
      Sales assistant

    • Interlinked

      Mar 2019 - May 2019
      Internship

    • Nosh hospitality personnel

      Jun 2019 - Aug 2019
      Waitress

    • Worldpanel by kantar

      Oct 2019 - Jul 2022
      Senior data analyst

    • Pwc portugal

      Jul 2022 - now
      Analyst | customer transformation

  • Licenses & Certifications

    • Salesforce certified administrator (sca)

      Salesforce
      Apr 2024

    • Salesforce certified tableau crm and einstein discovery consultant (et)

      Salesforce
      Sept 2023

    • Salesforce certified ai

      Salesforce
      Nov 2023

    • Data science orientation

      Coursera
      Dec 2021
      View certificate certificate

  • Honors & Awards

    • Awarded to Inês Porfírio
      Kantar One WorldPanel Awards 2020 - Excellence inside Global CEO Worldpanel Division, Kantar Mar 2021 'Agile Reporting’ project has been identified by our Global Executive Board as one of the key projects that have taken us a step forward in our journey to make the Worldpanel division a greater, stronger and more efficient business, and create a better future for our clients and for our people.