Experience

• 

  Carillon nursing and rehabilitation center

  Aug 2018 - May 2020

  Central supply clerk

  ● Collaborated with other departments to exceed inventory control goals were met and ensured 315 bed facility was stocked appropriately● Performed necessary inventory reconciliation and adjustments to ensure accuracy at all times● Organized daily tasks and prioritized responsibilities by implementing an accessible documentation system

• 

  Tooli logistics

  Nov 2019 - May 2020

  Driver associate

  ● Recognized as a weekly Top Performer for route completion based on completing up to 275 deliveries● Documented route details to record deliveries, mileage, and maintenance to catalogue for reference● Adhered to safety procedure and complied with policies to deliver merchandise undamaged and on time

• 

  Slb freight

  Aug 2020 - Jul 2021

  Driver assistant

  ● Plan most efficient routes for up to 8 trips per day delivering goods on time to meet customer needs● Check load documentation for accuracy and receive required signatures for pickup and delivery● Maintained high customer retention by following guidelines for escalating and resolving complaints● Provide high-quality service by assisting customers with unloading merchandise during home deliveries

• 

  Foundever

  Jul 2021 - May 2024

  Technical support specialist

  ● Troubleshoot customer issues relating to the online learning platform, including logins, setup, navigationand content issues● Thoroughly document interactions in SalesForce with customer facing information as well as internalinformation● Maintain continuous communication with leads, peers and other levels of support● Consistently meet employer expectations as far as call time and quality

• 

  North shore medical labs

  Jul 2024 - now

  Phlebotomist