Experience

• 

  S&p global

  Oct 2010 - now

  • Team Size; 30+• Ability to lead, mentor & motivate the team; keen planner & strategist with a detailed oriented approach.• Maintain a high level of subject matter expertise related to content set, including deep knowledge of processes and procedures, internal applications, and client-facing products. Inform key stakeholders on performance of departments.• Design strategies, develop and supervise departmental goals and projects in collaboration with Operations leadership, along with making sure to provide error free data to the clients.• Setting individual KPI in accordance with department and corporate objectives; initiating training sessions in order to enhance overall efficiency of the organization; actively measure the performance of staff on the basis of predefined parameters through metrics.• Ensures that the team stays on top of major KPIs targets along with developing procedures and provides adequate training to team on all aspects by providing regular and constructive feedback.• Overseeing operations and ensuring optimum utilization of manpower and other resources to increase productivity of the organization.• Collaborate with site leaders on workflow support, staffing, and performance management.• This requires strong planning, strategist, communication, effective motivation along with long term vision and strong leadership. Show less • Team Size; 25+• Ability to lead, mentor & motivate the team; keen planner & strategist with a detailed oriented approach.• Maintain a high level of subject matter expertise related to content set, including deep knowledge of processes and procedures, internal applications, and client-facing products. Inform key stakeholders on performance of departments.• Design strategies, develop and supervise departmental goals and projects in collaboration with Operations leadership, along with making sure to provide error free data to the clients.• Setting individual KPI in accordance with department and corporate objectives; initiating training sessions in order to enhance overall efficiency of the organization; actively measure the performance of staff on the basis of predefined parameters through metrics.• Ensures that the team stays on top of major KPIs targets along with developing procedures and provides adequate training to team on all aspects by providing regular and constructive feedback.• Overseeing operations and ensuring optimum utilization of manpower and other resources to increase productivity of the organization.• Reviews and resolves client cases, followed by making required changes to the procedures/processes and bringing needed changes to the sanity check system. Managing overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level• Collaborate with site leaders on workflow support, staffing, and performance management.• This requires strong planning, strategist, communication, effective motivation along with long term vision and strong leadership. Show less • Team Size; 9+• Ability to lead, mentor & motivate the team; keen planner & strategist with a detailed oriented approach.• Maintain a high level of subject matter expertise related to content set, including deep knowledge of processes and procedures, internal applications, and client-facing products. Inform key stakeholders on performance of departments.• Design strategies, develop and supervise departmental goals and projects in collaboration with Operations leadership, along with making sure to provide error free data to the clients.• Setting individual KPI in accordance with department and corporate objectives; initiating training sessions in order to enhance overall efficiency of the organization; actively measure the performance of staff on the basis of predefined parameters through metrics.• Ensures that the team stays on top of major KPIs targets along with developing procedures and provides adequate training to team on all aspects by providing regular and constructive feedback.• Overseeing operations and ensuring optimum utilization of manpower and other resources to increase productivity of the organization.• Reviews and resolves client cases, followed by making required changes to the procedures/processes and bringing needed changes to the sanity check system. Managing overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level• Collaborate with site leaders on workflow support, staffing, and performance management.• This requires strong planning, strategist, communication, effective motivation along with long term vision and strong leadership. Show less • Scanning all the Earning Releases, Annual Reports and Financial Supplementary for Real Estate Property Information and Updating SNL’s database with the information.• Details of properties include their dimensions, locations and performance.• Maintaining the Accuracy of the information extracted by doing the Quality Check on the Tier 3 stage.• Mentoring and Training new analysts regarding workflow.• Provide detailed, timely feedback to Analysts on the data they have entered.• Enhancing and formalizing procedure for better data processing.• Maintaining a strong focus on data quality and perform regular audits.• Leading various backfill projects. • Assist department heads for new and improved data collection methods. Show less • Scanning all the Earning Releases, Annual Reports and Financial Supplementary for Real Estate Property Information.• Updating SNL’s database with the Real Estate Property information for more than 750 companies under SNL’s coverage.• Details of properties include their dimensions, locations and performance.• Maintaining the Accuracy of the information extracted by doing the Quality Check on the Tier 3 stage.• Mentoring and Training new analysts regarding workflow.• Review and approve/publish Real Estate Property data for SNL Financial database.• Maintaining a strong focus on data quality and perform regular audits. Show less

  • Associate Director

    Jan 2025 - now

  • Senior Manager

    Aug 2023 - Jan 2025

  • Manager | Media Industry Content & Geographic Data

    Mar 2022 - Aug 2023

  • Manager | Real Estate Industry Content

    Mar 2020 - Feb 2022

  • ​Assistant Operations Manager | Real Estate Industry Content

    Oct 2017 - Mar 2020

  • ​Assistant Operations Manager | FIG Bank Rates

    Apr 2016 - Oct 2017

  • Senior Analyst II

    Aug 2013 - Mar 2016

  • Senior Analyst I

    Sept 2011 - Jul 2013

  • Coverage Analyst

    Jun 2012 - Mar 2013

  • Analyst

    Oct 2010 - Sept 2011