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Victor Cuello

Service monitoring officer; user's relations

167 followers

United States

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Timeline
About me
Quality Manager at Altice USA
Education
- Universidad APEC
  2006 - 2011
  Computer systems engineering Computer Engineering Bachelors degree
Experience
- Banco Popular Dominicano
  Apr 2005 - Sept 2006
  Service monitoring officer; user's relations
  IT Helpdesk monitor
- Stream Global Services
  Oct 2007 - Apr 2012
  - Operations Team Manager
    Mar 2010 - Apr 2012
  - Quality Analyst
    Jan 2009 - Mar 2010
  - On-the-job trainer
    Jun 2008 - Jan 2009
  - Support Professional
    Oct 2007 - Jun 2008
- Cablevision
  May 2012 - Mar 2013
  Advanced Tech Support Lvl2
- Cablevision
  May 2013 - Jan 2015
  Quality Specialist
- Altice USA
  Jan 2015 - now
  - Quality Manager
    Aug 2018 - now
  - Corporate Executive Customer Relations Specialist
    Mar 2017 - now
  - Resolution Specialist
    Jan 2015 - now
Licenses & Certifications
- Six Sigma White Belt
  Aug 2015
- Certificate of Excellence
  Cablevision
  Jun 2014
- Silver Star Honoree
  Cablevision
  Nov 2012
- Certificate of Excellence
  Cablevision
  May 2014

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