Experience

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  Concentrix technologies

  Oct 2017 - May 2024

  Senior data analyst

  •Followed defined standard operating processes and procedures for all deliverables (processes)•Taken ownership of performance against all the assigned Master data processes and key categories•Planned and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)•Ensured timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)•Ensured that all the feedbacks and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy (Baseline the learning)•Been responsible for maintaining the SLA of each period and the delivery performance•Ensured that all the reports are maintained and cleared on time•Maintained Product master data in SAP as per business input and SOP•Strong understanding of SAP MM & SD module commercial structures and Category/Product Hierarchies•Highlighted and take appropriate help from the Lead on SOP deviations or issues•Raised incident tickets to the relevant helpdesks when there is an issue•Participated in idea generation and improvement activities and Comprehended incoming and outgoing data flows for SAP master data•Comprehend, explain and enforce Unilever master data creation and change processes.•Good knowledge of governing policies around Product data as per the area of workUpdated /maintained the departmental procedures (SOP’s) tools, and metrics for the master data team•Ensured that the company’s master data business rules, policies and procedures are adhered to support special projects as needed.•Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies Show less