Experience

• 

  3 pièces cuisine

  Sept 2007 - Sept 2008

  Waiter
• 

  La maison du danemark - danmarkshuset

  Apr 2010 - Oct 2010

  Assistant stock manager

  Catering School InternshipResponsible for Stock Control and Standard Operating Procedure optimization.

• 

  Potel et chabot

  Dec 2010 - Jul 2011

  Maître d'hôtel

  Organisation of Catering Functions and Catering Service for companies and events such as Roland-Garros, Bulgari, Gucci, Karl Lagerfeld.

• 

  The ritz london

  Jul 2011 - Nov 2013

  Responsible for Staff Training, Optimization of Standard Operating Procedures and Wastage Mitigation. Providing High Quality Customer Service.Responsible for Dry Stock Management.

  • Bar Head Waiter

    Aug 2012 - Nov 2013

  • Bar Waiter

    Jul 2011 - Jul 2012
• 

  Boscanova limited

  Dec 2013 - Jun 2015

  Head waiter

  Responsible for Staff Training, Implementation of Standard Operating Procedures and Stock Management.Public Relations and Marketing via Social Media.

• 

  The noisy lobster

  Jul 2014 - Jan 2017

  Managed a team of 30 Floor Supervisors, Waiters and Commis Waiters.Organisation of events for our guests (Private and Business)In charge of Public Relations and Customer Satisfaction Program. Managed a team of 25 Waiters and Commis Waiters.In charge of Stock Management with a high emphasis on Wastage Mitigation. Assisting in Budget Drawing, Monitoring and Analysis for the restaurant.

  • Assistant Manager

    Jan 2016 - Jan 2017

  • Floor Supervisor

    Jul 2014 - Dec 2015
• 

  Columbia beach resort

  Apr 2019 - now

  Restaurant manager

  In charge of a team of 20 Floor Supervisors, Head Waiters and Waiters.Implementing Staff Trainings regarding Food and Beverage Knowledge, Serving Techniques, Wastage Mitigation and general Standard Operating Procedures.Optimising Guest Relations and Analysing Customer Satisfaction reports in order to further improve level of service and better respond to issues or complaints.

• 

  Four seasons hotels and resorts

  Jun 2021 - Nov 2021

  Outlet supervisor