Experience

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  Mcdonald's

  May 2011 - May 2014

  Crew member

  · Front counter and register to take orders· Work experience in both front and back drive thru· Assembly line to prep food in under 80 seconds· Greet customers with a smile and inform them of new menu items

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  Radioshack

  Jan 2014 - Aug 2014

  Sales associate

  · Mobility Certified for all major US carriers· Greet every customer with energy and an enthusiasm about technology· Forge strong business relationships with our vendor partners· Gave demonstrations on how to use innovative products· Skilled in serving and selling to multiple customers.

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  University of akron school of law

  Aug 2014 - Feb 2017

  Student technology assistant supervisor

  · McAfee Endpoint Encryption management· Cisco WebEx scheduling and setup for conferences· Examsoft Administration and troubleshooting· DotCMS Website Editing for the school of law website· Creation and distribution of Windows Images for faculty machines· Wireless network setup and configuration· General computer troubleshooting (updates, repair, virus removal, backups)

• 

  Summa health

  Feb 2017 - Apr 2017

  Deployment technician

  • Troubleshoot technical problems • Image workstation computers • Encrypt laptops • Survey room technology • Setup and install computer and wall mounts

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  Descartes macropoint

  Apr 2017 - now

  It specialist

  • Support end users, computers, printers, and VoIP systems.• Quickly address and manage our support ticket queue• Order, configure, and deploy laptops via Windows AutoPilot or ABM• Maintain and update Active Directory and Azure AD• Work with HR to manage new employee onboarding and departure requirements