Experience

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  Cv win digital computer

  Sept 2017 - Nov 2017

  Student internship

  - assemble and install computer software according to user's request - assisting the installation of a server-based local network in the user's office or home - assist with operations

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  Cv win digital computer

  Apr 2019 - Oct 2021

  Technical support engineer

  - Perform hardware and software installation on computer/laptop- Install client server-based LAN/WAN office network devices,using network devices such as Cisco, Fortigate, and Mikrotik- Perform repair/maintenance of customer computer hardware and software in the field

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  Sicepat ekspres indonesia

  Dec 2021 - now

  Information technology support engineer

  - Performed on-site installation of PCs and other IT equipment for the opening or relocation of SiCepat outlets and its affiliated companies, based on the assigned coverage area.- Conducted PC repairs, including spare part replacement, system reinstallation, and general troubleshooting at the IT service center.- Handled both on-site and remote troubleshooting and maintenance for SiCepat and its sister company outlets.- Prepared monthly IT asset reports for the service center.- Installed Windows Server and network devices such as ONT modems, Mikrotik RouterBoards, managed switches, access points, and network security devices such as Fortigate for new outlet setups. Also performed installation of peripheral devices including printers and digital scales.- Installed relational database system (RDS) software based on Java and MySQL on client PCs.- Created monthly asset reports for the IT service center. Show less