Experience

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  Electronic data systems

  Jan 2001 - Mar 2008

  Systems programmer
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  Accenture

  Jun 2008 - Aug 2012

  I&i specialist

  As an I&I Specialist at Accenture I was an apllication software developer. I focused on building highly customized applications for the Dow Chemical Company. My expertise was in building customer specific barcoding and labeling applications by using GS1 industry standards.

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  Dow

  Aug 2012 - now

  • Global product manager for Dow's rugged manufacturing and engineering mobile hazardous rated devices.• Design and maintain device lifecycle for rugged devices from the beginning of the ordering process through recycling.• Cross collaboration on new device research, device roadmaps, management of vendors, hazardous rated regulations, and cost controls.• Architect of the global strategy for long term support for manufacturing devices.• Architect on data dashboards designed for service operations.• Architect on how service management is performed in our organization.• Manage the relationship between customer requirements and manufactures.• Manage device assets globally using corporate strategic tools within Service Now.• Manage risk assessment and mitigation cross functionally within security guidelines.• Author our annual Run and Maintain stagey for the team. Show less • Global service manager for Dow’s virtual desktop service, support team and governance processes.• Managed the multimillion dollar virtual desktop service budget.• Managed the relationship of contracts and vendors.• Ensured SLAs are followed for the delivery of services.• Primary point of contact for all day-to-day service operations.• Provided functional requirements on projects to the design and build partners.• Collaborated with Dow functional teams on services, improvements, processes, and projects. • Managed the transition of virtual desktops from VMWare to Microsoft Azure Cloud in 2020• Provided cross company access through virtual computers for the merger and separation services for the Dow/Dupont/Corteva project.• Managed multimillion dollar global annual spend for virtual desktop services for the Dow/Dupont/Corteva project. • Achieved ITIL Foundation Certification in 2020. Show less

  • Manufacturing & Engineering Hardware Product Manager

    Apr 2021 - now

  • Virtual Desktop (VDI) Service Manager

    Jun 2018 - Apr 2021

  • Mobile Service Manager

    Jan 2016 - May 2018

  • Architect Specialist - Labels & AutoID

    Aug 2012 - Dec 2015