Experience

• 

  British gas

  Feb 1999 - Mar 2012

  Customer manager

  Managed a team of people to achieve key performance indicators through motivation, coaching and supportive tools.

• 

  Manufacturing advisory service north west

  Apr 2012 - Aug 2015

  Hr assistant

  Worked on various projects ranging from restructuring through to Change management in addition to undertaking daily HR administrative tasks.

• 

  Salisbury poultry (midlands) ltd

  Sept 2015 - Jul 2018

  Hr generalist

  Worked in a stand alone role and responsible for a range of HR matters whilst supporting and guiding Line Managers with HR policies and procedures.

• 

  The alan nuttall partnership ltd

  Jul 2018 - Apr 2021

  Hr officer

  Reporting to the HR Director to help deliver a professional HR service which involved providing pragmatic and business targeted HR solutions and recommendations in line with legislative guidelines.

• 

  Cityfibre

  Apr 2021 - now

  Successfully managed a small team of ER Advisors to support managers across the business on a range of HR matters including performance management, discipline and grievance and attendance. Case work was managed ensuring compliance with the organisations policies and employment legislation to ensure processes are fair and risk is minimised. Managed a varied caseload from low level through to complex on a range of matters including disciplinary, grievance, attendance, and performance management. Ensuring at all times that managers were supported and coached and policies were interpreted correctly whilst remaining legally compliant.

  • Human Resources Manager

    Dec 2023 - now

  • Employee Relations Manager (Interim)

    Jan 2023 - Nov 2023

  • Human Resources Advisor

    Apr 2021 - Dec 2022