Deep Enrich
Louise paterson
402 followersTimeline
About me
Escalation and Disputes Manager
Education
University of northampton
2000 - 2003Bachelor of arts (b.a.) criminology 2:1 2:1
Experience
Thames valley police
Jan 2005 - Mar 2015Team lead
Lanes group plc
Mar 2015 - Jun 2022Head of Customer & Contact Centre
Apr 2020 - Jun 2022Head of Customer Operations
Jan 2018 - Apr 2020Customer Operations Manager
Mar 2015 - Jan 2018
Chancellors
Jun 2022 - Jan 2023Contact centre manager
Eden verandas ltd
Jan 2023 - nowEscalation & disputes manager
Licenses & Certifications
National certificate in occupational health & safety (distinction)
Nebosh certification
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