Experience

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  Icomon tecnologia ltda

  Sept 2011 - Apr 2012

  Information technology analyst

  Worked in complex IT infrastructure environments, applying industry best practices (ITIL, ISO 27001, COBIT) with a focus on service excellence, security, and availability. Provided high-level support and governance for mission-critical systems and services.Key responsibilities and achievements:• Managed LAN, WAN, and Wi-Fi networks, ensuring security, stability, and high availability;• Implemented advanced cybersecurity measures, including IDS/IPS, SIEM, and vulnerability management, protecting sensitive data;• Provided specialized technical support with root cause analysis and ITSM-based resolution;• Administered Windows and Linux servers, automating processes to strengthen IT infrastructure;• Proactively monitored systems using Zabbix and Nagios, ensuring uptime and resource optimization;• Applied Lean and Six Sigma principles to drive continuous improvement, focusing on service quality and operational efficiency. Show less

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  Softlook informatica ltda.

  Apr 2012 - Sept 2013

  Information technology analyst

  Worked in strategic IT infrastructure environments, aligning operations with industry best practices (ITIL, ISO 27001, COBIT) to ensure service excellence, cybersecurity, and system availability. Managed complex network environments while supporting the continuity and efficiency of IT services.Key responsibilities and achievements:• Managed complex networks (LAN, WAN, Wi-Fi), ensuring secure and high-availability connectivity;• Implemented robust cybersecurity solutions such as IDS/IPS, SIEM, and vulnerability management, protecting sensitive data;• Delivered specialized technical support with a focus on root cause analysis and agile issue resolution;• Administered Windows and Linux servers, automating operational tasks with Ansible and Puppet;• Monitored infrastructure using Zabbix and Nagios, ensuring performance, capacity planning, and uptime;• Promoted operational efficiency through Lean and Six Sigma for continuous improvement. Show less

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  Icatel

  Nov 2013 - Mar 2015

  Information technology analyst

  Worked on the support and management of robust IT solutions aligned with business goals and best practices (ITIL, ISO 27001). Responsible for ensuring secure connectivity, system availability, and high-performance infrastructure operations, with a strong focus on cybersecurity, automation, and continuous improvement.Key responsibilities and achievements:• Managed complex network environments (LAN, WAN, Wi-Fi), ensuring stable and high-availability connections;• Implemented cybersecurity policies including IDS/IPS, SIEM, vulnerability management, and root cause analysis;• Administered Windows and Linux servers, automating tasks with Ansible and Puppet;• Delivered specialized technical support, proactively resolving issues to minimize operational impact;• Monitored IT infrastructure with Zabbix and Nagios, supporting performance, capacity planning, and uptime;• Promoted operational efficiency through Lean and Six Sigma methodologies for continuous service improvement. Show less

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  Dell anno móveis planejados

  Jun 2015 - Aug 2017

  Information technology manager

  Led the digital transformation of the IT department by establishing a strategic project portfolio aligned with business objectives and industry best practices. Responsible for optimizing the IT budget with a strong focus on ROI, operational efficiency, and innovation, while leading high-performance multidisciplinary teams.Key responsibilities and achievements:• Defined and executed a strategic IT roadmap aligned with governance models and corporate objectives;• Improved IT service delivery and quality through ITIL and COBIT, implementing standardized and automated processes;• Structured and managed technical support, ensuring agile resolution of issues and high user satisfaction;• Analyzed and reengineered business processes, identifying improvement opportunities and implementing IT solutions to enhance productivity;• Managed a diversified portfolio of digital transformation projects using PMBOK, Scrum, and Kanban frameworks;• Ensured strategic communication with stakeholders, securing transparency, alignment, and delivery success;• Promoted a culture of continuous improvement and operational efficiency through Lean and Six Sigma methodologies. Show less

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  Coopmil

  Aug 2017 - Oct 2019

  Information technology manager

  Led the IT department with a strategic focus on aligning technology initiatives with business objectives. Responsible for defining and executing a technology roadmap based on industry best practices (ITIL, COBIT), ensuring cost control, ROI, and operational excellence through structured governance and innovation initiatives.Key responsibilities and achievements:• Planned and executed strategic IT initiatives aligned with corporate goals, delivering strong ROI and rigorous budget control;• Managed and mentored high-performing multidisciplinary teams, fostering a collaborative culture of continuous improvement through Lean Six Sigma practices;• Implemented and governed robust information security policies based on ISO 27001, NIST, and LGPD, significantly reducing incidents and enhancing organizational maturity;• Led the development and automation of IT processes, adopting emerging technologies such as Cloud Computing, supported by risk and ROI analyses;• Delivered complex digital transformation projects using PMBOK, Scrum, and Kanban, with a proven track record of successful implementations;• Ensured transparent and strategic communication with senior leadership and stakeholders, aligning expectations and driving informed decision-making. Show less

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  Cast group

  Oct 2019 - Oct 2021

  Senior project manager

  I played a strategic leadership role in a technological modernization portfolio for the Treasury Department of the State of São Paulo, encompassing critical infrastructure, software architecture, and digital transformation. I was responsible for ensuring high availability, scalability, and security of mission-critical environments, promoting active stakeholder engagement and effective communication at all stages of the projects.Key responsibilities and deliverables:• Management of complex cloud migration projects (Microsoft Azure), including the implementation of hybrid cloud infrastructures and the integration of legacy systems;• Ensuring performance, resilience, and cost control through effective technology adoption strategies;• Evolution of software architecture: application optimization, adoption of new technological standards, and integration of corporate systems;• Implementation of organizational change management initiatives, ensuring adoption and utilization of the implemented solutions;• Application of agile frameworks (Scrum, SAFe) and PMBOK, using Azure DevOps for delivery visibility, backlog management, and execution monitoring;• Value delivery through strategic portfolio management, aligning projects with the organization's objectives and promoting operational efficiency. Show less

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  Vindi

  Oct 2021 - now

  Senior project manager

  I lead digital transformation projects focused on process optimization, innovation, automation, and operational efficiency. My main objective is to align strategic business goals with practical execution, ensuring on-time and on-budget deliveries with a strong focus on ROI and value generation. I leverage agile frameworks such as Scrum and SAFe, along with the Kanban method, combined with PMBOK best practices to manage strategic project portfolios in agile, collaborative, and results-driven environments.Key responsibilities and achievements:• Managed a strategic project portfolio focused on operational efficiency, automation, and business innovation;• Fostered stakeholder engagement and strategic communication to support alignment and successful adoption of new technologies;• Acted as a business architect, translating corporate strategies into scalable digital solutions and innovative operational models;• Applied Lean principles, Kanban, and Value Stream Mapping (VSM) to drive continuous process improvement and enhance customer experience;• Implemented intelligent automation solutions, including RPA and AI/ML, leading to performance gains and cost reduction;• Led and mentored cross-functional teams, promoting an agile mindset, a culture of innovation, and structured continuous learning;• Oversaw risk management, performance monitoring, and ensured strategic alignment between project execution and business objectives. Show less