
Timeline
About me
Client Advisor in Online center
Education

Chemical and food technology high-school
2002 - 2006Chemical and technological technician chemical technology/technician chemical technology/technician - high school
Megatrend university
2013 - 2017Graduated economist finance and banking first grade of economic studies - graduated economist- 240 ectsGraduated on thesis: "Inflation trend in Republic of Serbia"1. International banking2. Stock and financial markets3. Business analysis 4. Human resource management5. Accounting6. Business law7. Business analysis 8. Financial management9. Business information systems10. Fundaments of international business11. Public relations12. International business finances
Experience

Galerija arkade
May 2009 - Aug 2009Sales staff- Items sales- Display and decoration of items- Work on cash register and POS terminal- Reception and evidence of items- Price calculation- Decorative packaging- Hygiene maintenance

Airport city belgrade
Jan 2016 - Jul 2016Receptionist- Welcoming and announcing clients- Entering visitors into the building system- Providing any information to visitors

Pro nome bookkeeping angency
Jul 2016 - Sept 2016BookkeeperBookkeeping praxis for 3 months

Banca intesa beograd
Jan 2018 - Apr 2023- Personal banking product consultation and sales- Personal insurance product consultation and sales- Life and non life insurance product sales- Leasing product sales- Investment funds consulting- Intesa Invest portfolio instrument unit sales- Opening and closing personal foreign and domestic currency accounts- Opening and closing accounts according to special authorization for non-residents- Document archive (scanning, sorting, database input...)- Training for new colleagues for all positions in the branch- Branch deputy director if director is absent for current branch- Branch deputy director if director is absent for any branch Show less - Personal banking product consultation and sales- Personal insurance product consultation and sales- Life and non life insurance product sales and consultation- Leasing product sales- Opening and closing personal foreign and domestic currency accounts- Opening and closing accounts according to special authorization for non-residents- Document archive (scanning, sorting, database input...)- Training for new colleagues for all positions in the branch- Branch deputy director if director is absent for current branch Show less
Premium client advisor retail Banker
Oct 2021 - Apr 2023Client advisor retail Banker
Apr 2020 - Sept 2021Retail Cashier
Jan 2018 - Mar 2020

Aik banka
Apr 2023 - Oct 2023Micro clients advisor- Small business banking product consultation and sales- Small business insurance product consultation and sales- New small business client acquisition and sales- Opening and closing small business foreign and domestic currency accounts- Document archive (scanning, sorting, database input through Iron Mountain software)- Credit analysis (balance statements, profit and loss, balance sheet, gross balance... )- Small business service data change, owner structure change, board member change...- Issuing of Open Item Statements, traffic certificates and other certificates- Collection of documentation for annual re-identification- Software in use: * Aseba BI* Don Jones Riskcenter* IBM Notes 9 ( EDMS ) * Jira* Oracle Show less

Procredit bank a.d belgrade
Oct 2023 - nowClient advisor in online center
Licenses & Certifications
- View certificate

Business analysis foundations
LinkedinJul 2024 - View certificate

Excel: vlookup and xlookup for beginners
LinkedinJun 2024 - View certificate

Customer service: problem-solving and troubleshooting
LinkedinJun 2024 
The principle of conscientiousness and visitation in modern contractual insurance law
Privredna komora srbije-privredna komora beogradaJun 2022- View certificate

Excel for financial planning and analysis (fp&a)
LinkedinJun 2024 
Licensed insurance consultant
Privredna komora srbije-privredna komora beogradaJul 2022
Accredited adviser in insurance (aai)
NbsFeb 2021
Certified personal banker (cpb)
Banca intesa beogradOct 2020
Licensed insurance consultant
Privredna komora srbije-privredna komora beogradaOct 2020
Bookkeeping cours
Interact biz d.o.o.Jun 2015
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