Andrea Diklic

Andrea diklic

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Followers of Andrea Diklic915 followers
  • Timeline

  • About me

    Client Advisor in Online center

  • Education

    • Chemical and food technology high-school

      2002 - 2006
      Chemical and technological technician chemical technology/technician chemical technology/technician - high school
    • Megatrend university

      2013 - 2017
      Graduated economist finance and banking first grade of economic studies - graduated economist- 240 ects

      Graduated on thesis: "Inflation trend in Republic of Serbia"1. International banking2. Stock and financial markets3. Business analysis 4. Human resource management5. Accounting6. Business law7. Business analysis 8. Financial management9. Business information systems10. Fundaments of international business11. Public relations12. International business finances

  • Experience

    • Galerija arkade

      May 2009 - Aug 2009
      Sales staff

      - Items sales- Display and decoration of items- Work on cash register and POS terminal- Reception and evidence of items- Price calculation- Decorative packaging- Hygiene maintenance

    • Airport city belgrade

      Jan 2016 - Jul 2016
      Receptionist

      - Welcoming and announcing clients- Entering visitors into the building system- Providing any information to visitors

    • Pro nome bookkeeping angency

      Jul 2016 - Sept 2016
      Bookkeeper

      Bookkeeping praxis for 3 months

    • Banca intesa beograd

      Jan 2018 - Apr 2023

      - Personal banking product consultation and sales- Personal insurance product consultation and sales- Life and non life insurance product sales- Leasing product sales- Investment funds consulting- Intesa Invest portfolio instrument unit sales- Opening and closing personal foreign and domestic currency accounts- Opening and closing accounts according to special authorization for non-residents- Document archive (scanning, sorting, database input...)- Training for new colleagues for all positions in the branch- Branch deputy director if director is absent for current branch- Branch deputy director if director is absent for any branch Show less - Personal banking product consultation and sales- Personal insurance product consultation and sales- Life and non life insurance product sales and consultation- Leasing product sales- Opening and closing personal foreign and domestic currency accounts- Opening and closing accounts according to special authorization for non-residents- Document archive (scanning, sorting, database input...)- Training for new colleagues for all positions in the branch- Branch deputy director if director is absent for current branch Show less

      • Premium client advisor retail Banker

        Oct 2021 - Apr 2023
      • Client advisor retail Banker

        Apr 2020 - Sept 2021
      • Retail Cashier

        Jan 2018 - Mar 2020
    • Aik banka

      Apr 2023 - Oct 2023
      Micro clients advisor

      - Small business banking product consultation and sales- Small business insurance product consultation and sales- New small business client acquisition and sales- Opening and closing small business foreign and domestic currency accounts- Document archive (scanning, sorting, database input through Iron Mountain software)- Credit analysis (balance statements, profit and loss, balance sheet, gross balance... )- Small business service data change, owner structure change, board member change...- Issuing of Open Item Statements, traffic certificates and other certificates- Collection of documentation for annual re-identification- Software in use: * Aseba BI* Don Jones Riskcenter* IBM Notes 9 ( EDMS ) * Jira* Oracle Show less

    • Procredit bank a.d belgrade

      Oct 2023 - now
      Client advisor in online center
  • Licenses & Certifications

    • Business analysis foundations

      Linkedin
      Jul 2024
      View certificate certificate
    • Excel: vlookup and xlookup for beginners

      Linkedin
      Jun 2024
      View certificate certificate
    • Customer service: problem-solving and troubleshooting

      Linkedin
      Jun 2024
      View certificate certificate
    • The principle of conscientiousness and visitation in modern contractual insurance law

      Privredna komora srbije-privredna komora beograda
      Jun 2022
    • Excel for financial planning and analysis (fp&a)

      Linkedin
      Jun 2024
      View certificate certificate
    • Licensed insurance consultant

      Privredna komora srbije-privredna komora beograda
      Jul 2022
    • Accredited adviser in insurance (aai)

      Nbs
      Feb 2021
    • Certified personal banker (cpb)

      Banca intesa beograd
      Oct 2020
    • Licensed insurance consultant

      Privredna komora srbije-privredna komora beograda
      Oct 2020
    • Bookkeeping cours

      Interact biz d.o.o.
      Jun 2015