Gumutha Muniappan

Gumutha muniappan

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location of Gumutha MuniappanFederal Territory of Kuala Lumpur, Malaysia
Followers of Gumutha Muniappan5 followers
  • Timeline

  • About me

    Versatile Professional: General Administrator & Customer Service Officer

  • Education

    • Student life centre (slc)

      2022 - 2022
      Certificate general office occupations and clerical services

      Completed 3 different courses under general office occupations in office admin, human resources and secreataryship.

    • Kolej tingkatan enam kulim

      2016 - 2018
      Malaysian higher school certificate social sciences 3.58

      Activities and Societies: Netball Club Auditor(2016/2017) Commitee Member of Malaysia Sports Day-Kulim,Kedah(2017) Commitee Member of Form Six Class Social Science

    • Universiti malaysia sabah

      2019 - 2021
      Bachelor's degree sociology 3.56

      Activities and Societies: Commitee Member of Sociology and Anthropology Social(ANSOS) Club(2019-2021) Commitee Member of Angkatan Mahasiswa Anti Rasuah Universiti Malaysia Sabah(2019-2021) Active Member of Malaysian Indian Arts, Culture and Heritage Secretariat(2021) Actively participate in programs organized by clubs and contribute to club activities. As a member of Anti Corruption Secretariat UMS, I'm involved in programs such as exhibition booth and talks.

  • Experience

    • Econo jaya sdn.bhd

      Sept 2018 - Jul 2019
      Store cashier

      Resolves customer issues and inquires. Collects payment by accepting cash, card or charge payments from customers and make change for cash outcomes. Maintains checkout operations by following policies and procedure and reporting needed changes

    • Nasi kukus student

      Dec 2019 - Mar 2020
      Service crew

      Provide excellent customer service and reach high rate of client satisfaction and retention. Greet customers and provide them with information and superior service

    • Aarusuvaii catering

      Jul 2021 - now
      Customer service representative
    • Cc yash & partners (m) sdn bhd

      Jan 2022 - Mar 2022
      Recovery officer

      Remind customer on payments for past due accounts, clarify with customers on non-payment or other issues. Assess the financial situations of customers in order to maximize recovery of debts.

    • Tadika bee bijak bestari

      Apr 2022 - Mar 2024
      Kindergarten teacher

      i m working as temporary kindergarden teacher. My major is Mathematics and English. Assists children from age 4-6.

    • Siva jaya tour and travel sdn. bhd.

      Jan 2023 - now
      General administrator

      Responsible for overseeing the insurance department. My duties include securing insurance for company vehicles, renewing road tax and vehicle permits. Additionally, handling preparation of official letters for government agencies regarding vehicle renewal and road tax cancellation. Involved in budgeting and billing for vehicle insurance and play a key role in reducing insurance costs. Filling vehicle related documents, update information in companies database. keep records of accident involving company vehicles Additionally, in charge of office stationary by maintaining adequate stock levels, conducting regular inventory checks and placing order for stationary. Show less

    • Aarusuvai catering

      Mar 2023 - now
      Customer service representative

      Point of contact for clients, managing relationships and catering orders. Meanwhile execute promotional activities and contribute in marketing strategies. Providing information on catering options, pricing and menu customization. Efficiently process orders, ensure timely delivery and address customer's concerns promptly to guarantee satisfaction. Gathering valuable client feedback for service improvement and contributing to a positive customer experience.

    • Uob

      Jun 2024 - now
      Customer service officer

      Dynamic and detail-oriented professional with over a year of experience in administration and customer care, currently seeking roles in administration or support functions. Skilled in managing complex administrative tasks, handling customer inquiries, and providing solutions. Demonstrated ability to thrive in fast-paced environments, multitasking efficiently while maintaining high attention to detail. Proficient in Microsoft Office Suite and capable of applying strong organizational and communication skills to a variety of industries. Eager to leverage my diverse skills in a new role that focuses on administration and operational support Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Gumutha Muniappan
      Dean List Award 2020/2021 Universiti Malaysia Sabah Sep 2021
    • Awarded to Gumutha Muniappan
      Dean List Award 2019/2020 Universiti Malaysia Sabah Nov 2020