Experience

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  Econo jaya sdn.bhd

  Sept 2018 - Jul 2019

  Store cashier

  Resolves customer issues and inquires. Collects payment by accepting cash, card or charge payments from customers and make change for cash outcomes. Maintains checkout operations by following policies and procedure and reporting needed changes

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  Nasi kukus student

  Dec 2019 - Mar 2020

  Service crew

  Provide excellent customer service and reach high rate of client satisfaction and retention. Greet customers and provide them with information and superior service

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  Aarusuvaii catering

  Jul 2021 - now

  Customer service representative
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  Cc yash & partners (m) sdn bhd

  Jan 2022 - Mar 2022

  Recovery officer

  Remind customer on payments for past due accounts, clarify with customers on non-payment or other issues. Assess the financial situations of customers in order to maximize recovery of debts.

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  Tadika bee bijak bestari

  Apr 2022 - Mar 2024

  Kindergarten teacher

  i m working as temporary kindergarden teacher. My major is Mathematics and English. Assists children from age 4-6.

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  Siva jaya tour and travel sdn. bhd.

  Jan 2023 - now

  General administrator

  Responsible for overseeing the insurance department. My duties include securing insurance for company vehicles, renewing road tax and vehicle permits. Additionally, handling preparation of official letters for government agencies regarding vehicle renewal and road tax cancellation. Involved in budgeting and billing for vehicle insurance and play a key role in reducing insurance costs. Filling vehicle related documents, update information in companies database. keep records of accident involving company vehicles Additionally, in charge of office stationary by maintaining adequate stock levels, conducting regular inventory checks and placing order for stationary. Show less

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  Aarusuvai catering

  Mar 2023 - now

  Customer service representative

  Point of contact for clients, managing relationships and catering orders. Meanwhile execute promotional activities and contribute in marketing strategies. Providing information on catering options, pricing and menu customization. Efficiently process orders, ensure timely delivery and address customer's concerns promptly to guarantee satisfaction. Gathering valuable client feedback for service improvement and contributing to a positive customer experience.

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  Uob

  Jun 2024 - now

  Customer service officer

  Dynamic and detail-oriented professional with over a year of experience in administration and customer care, currently seeking roles in administration or support functions. Skilled in managing complex administrative tasks, handling customer inquiries, and providing solutions. Demonstrated ability to thrive in fast-paced environments, multitasking efficiently while maintaining high attention to detail. Proficient in Microsoft Office Suite and capable of applying strong organizational and communication skills to a variety of industries. Eager to leverage my diverse skills in a new role that focuses on administration and operational support Show less