Komal Patel

Experience

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  Ikon placement

  May 2018 - Jan 2020

  Talent Acquisition & Admin Executive

  • Managed Full cycle of recruitment process, including job posting, resume screening, interviewing for Various positions. Identified candidates through job portals and social media (e.g., LinkedIn, Indeed, Monster).• Experienced in various methods to recruit and network with potential candidates including social media platforms and 20+ job fairs/events.• Demonstrated the ability efficiently manage the recruitment process within fixed timelines, successfully hiring and onboarding 70+ employees across multiple departments and levels within a year.• Coordinate with hiring managers to identify staffing needs in different areas and departments. Show less

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  Countrywide logistics india pvt ltd

  Jan 2020 - Mar 2021

  Human Resources Officer

  • Handled the full cycle of recruitment process (45+ BRANCHES all over India) specializing in logistics roles including interviewing, hiring and onboarding new employees. • Managed and updated employee files, new hire paperwork, and corporate policies in HRIS and Excel, ensuring accessibility and confidentiality of information.• Conducted offboarding, employee final settlements, relieving procedures and employee coordination.

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  Burrito Boyz

  Sept 2022 - Feb 2023

  Team Member

  • Took and prepared customer orders, Maintaining food quality and safety all times.• Assisted with inventory counts and stocking of merchandise.• Resolved customer complaints promptly and professionally to maintain positive reputation.

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  Majorel

  Jul 2023 - Feb 2024

  Customer Service Representative - Order Support

  • Managed 100+ customer service queues, resolving an average of 50+ inquiries per day with a 95% customer satisfaction rating.• Proficiently managed multiple computer programs, including Excel, to ensure precise task disposition, consistently upholding a 100% quality standard for each task. Effectively communicated order status internally and externally.• Consistently met and exceeded key performance indicators (KPIs) related to customer satisfaction, response times, and resolution rates

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  Dean Group

  Sept 2024 - now

  Accounts Payable Administrator

  • Process invoices accurately using SAP and SAP Concur, ensuring all data is entered correctly.• Scan, upload, and manage invoice records within the system.• Review financial information to confirm correct amounts and data accuracy.• Respond to finance-related inquiries with clear, professional communication.• Maintain organized records, ensuring all financial tasks are prioritized and completed on time.• Identify and resolve issues independently or as part of the team.• Utilize Microsoft Excel, Word, and Outlook for daily tasks and reporting.• Support additional tasks and projects as needed. Show less