Azat Isakov

Azat Isakov

Followers of Azat Isakov53 followers
location of Azat IsakovKyrgyzstan

Connect with Azat Isakov to Send Message

Connect

Connect with Azat Isakov to Send Message

Connect
  • Timeline

  • About me

    Agency Director, Kyrgyz Concept

  • Education

    • International Alatoo University

      2005 - 2008
      Бакалавр Финансы и Кредит

      Финансы и Кредит

  • Experience

    • Sema Marketing - Rodi Moods

      Jul 2008 - Aug 2009

      Administration, staff motivation, inventory, merchendise order, staff management, advertisement, accounting, preparing sales, tender and analysis reports Store staff administrating, inventory, etc

      • Senior Manager

        Apr 2009 - Aug 2009
      • Store Manager

        Jul 2008 - Apr 2009
    • Faysel Contsruction & Logistic Co.

      Oct 2009 - Aug 2010
      Translator

      Oral and written translating (Russian, Kyrgyz, Turkish, English)

    • The Exchange

      Aug 2010 - Aug 2012
      Cashier Cage Associate

      Western union operator, consessionaires paperwork processing, cashier help desk, preparing slaes, tender, analysis reports, deposits on daily basis, processing the end of day on registers and closing the store, customer service.

    • Kyrgyz Concept

      Aug 2012 - Dec 2012
      Travel Agent

      Booking and selling tickets, consulting, refunds, date changes, insurance, airport transfer ordering, etc.

    • The Exchange

      Dec 2012 - Aug 2013
      Cashier Cage associate

      western union operator, consessionaires paperwork processing, cashier help desk, preparing slaes, tender, analysis reports, deposits on daily basis, processing the end of day on registers and closing the store, customer service.

    • Kyrgyz Concept

      Aug 2013 - now

      Airticket Sales Agency Director in Kyrgyz Concept. In our philosophy, we strive to create not only a better quality of goods and services but also to create the services of people to each other and the services of the state to society. We are building a more prosperous society.Kyrgyz Concept services - Airtickets, Visa, Tours, DMC, MICE, Insurance, VIP/CIP Lounges, ARC, Transfer services, Marketing, MPA/HR, Academy & Business tours.Duties- Retail, Corporate, Subagent Sales & Marketing- Reports & Accounting- Business analytics- Trainings- Paperwork- Staff recruiting & interviewing - CRM/ERP Show less SUMMARYResponsible for providing assistance and support related to General Distribution Systems, Low-cost systems, or other systems. Responds to queries, isolates problem, and determines and implements solution.PRIMARY RESPONSIBILITIESProvide assistance and support for Travel Agents, Sales agents and CCD related to GD systems and air tickets sales.Controlling the GDS queries and blanksMaintain daily performance of GDSRespond to email messages for company employees seeking help.Ask questions to determine nature of problem.Walk agents through problem-solving process.Follow up with agents to ensure issue has been resolved.Gain feedback from agents and other company employees about GDS usage.Run reports to determine malfunctions that continue to occur. Show less Liaising with all departments to maintain the efficient and smooth running of the business travel and group travel requirementsResponsible for ticketing, reservations and all other ancillary services both for individual business travellers and group travelHandling all reservations for client's requirements and offering a choice of fares and travel optionsManage bookings with Gabriel, Amadeus, Sirena Travel, Sirena 2.3 and Low-cost systemsUsing Nett fares and manually building fares and routesCommunicating with airlines to secure and ticket group faresEnsuring all special requests are met as per client profile and service level agreementsDealing with all reservation changes, re-routings and ticket re-validationsEnsuring that all refunds are actioned promptlyMaking flight reservationsWriting detailed itineraries and proposalsInputting confirmed travel details into the companies database management system Show less

      • Agency Director

        Jun 2024 - now
      • AIR/HD/B2B2C Manager

        Jun 2018 - May 2024
      • HelpDesk Specialist

        Jan 2015 - May 2018
      • Travel Agent

        Jul 2014 - Dec 2014
      • Processing Center Manager

        Apr 2014 - Jun 2014
      • Travel Agency Manager

        Aug 2013 - Mar 2014
    • Pulse Fitness Studio

      Dec 2020 - Jun 2022
      Инструктор по фитнесу

      Инструктор по фитнесу, персональный тренер, групповой тренер

  • Licenses & Certifications

    • Personal Fitness Trainer

      Change Fitness Academy
      Dec 2020
    • Introduction to Cybersecurity

      Cisco
      Apr 2020
    • Amadeus E-ticket

      Amadeus IT Group
      Jul 2014