Azat Isakov

Experience

• 

  Sema Marketing - Rodi Moods

  Jul 2008 - Aug 2009

  Administration, staff motivation, inventory, merchendise order, staff management, advertisement, accounting, preparing sales, tender and analysis reports Store staff administrating, inventory, etc

  • Senior Manager

    Apr 2009 - Aug 2009

  • Store Manager

    Jul 2008 - Apr 2009
• 

  Faysel Contsruction & Logistic Co.

  Oct 2009 - Aug 2010

  Translator

  Oral and written translating (Russian, Kyrgyz, Turkish, English)

• 

  The Exchange

  Aug 2010 - Aug 2012

  Cashier Cage Associate

  Western union operator, consessionaires paperwork processing, cashier help desk, preparing slaes, tender, analysis reports, deposits on daily basis, processing the end of day on registers and closing the store, customer service.

• 

  Kyrgyz Concept

  Aug 2012 - Dec 2012

  Travel Agent

  Booking and selling tickets, consulting, refunds, date changes, insurance, airport transfer ordering, etc.

• 

  The Exchange

  Dec 2012 - Aug 2013

  Cashier Cage associate

  western union operator, consessionaires paperwork processing, cashier help desk, preparing slaes, tender, analysis reports, deposits on daily basis, processing the end of day on registers and closing the store, customer service.

• 

  Kyrgyz Concept

  Aug 2013 - now

  Airticket Sales Agency Director in Kyrgyz Concept. In our philosophy, we strive to create not only a better quality of goods and services but also to create the services of people to each other and the services of the state to society. We are building a more prosperous society.Kyrgyz Concept services - Airtickets, Visa, Tours, DMC, MICE, Insurance, VIP/CIP Lounges, ARC, Transfer services, Marketing, MPA/HR, Academy & Business tours.Duties- Retail, Corporate, Subagent Sales & Marketing- Reports & Accounting- Business analytics- Trainings- Paperwork- Staff recruiting & interviewing - CRM/ERP Show less SUMMARYResponsible for providing assistance and support related to General Distribution Systems, Low-cost systems, or other systems. Responds to queries, isolates problem, and determines and implements solution.PRIMARY RESPONSIBILITIESProvide assistance and support for Travel Agents, Sales agents and CCD related to GD systems and air tickets sales.Controlling the GDS queries and blanksMaintain daily performance of GDSRespond to email messages for company employees seeking help.Ask questions to determine nature of problem.Walk agents through problem-solving process.Follow up with agents to ensure issue has been resolved.Gain feedback from agents and other company employees about GDS usage.Run reports to determine malfunctions that continue to occur. Show less Liaising with all departments to maintain the efficient and smooth running of the business travel and group travel requirementsResponsible for ticketing, reservations and all other ancillary services both for individual business travellers and group travelHandling all reservations for client's requirements and offering a choice of fares and travel optionsManage bookings with Gabriel, Amadeus, Sirena Travel, Sirena 2.3 and Low-cost systemsUsing Nett fares and manually building fares and routesCommunicating with airlines to secure and ticket group faresEnsuring all special requests are met as per client profile and service level agreementsDealing with all reservation changes, re-routings and ticket re-validationsEnsuring that all refunds are actioned promptlyMaking flight reservationsWriting detailed itineraries and proposalsInputting confirmed travel details into the companies database management system Show less

  • Agency Director

    Jun 2024 - now

  • AIR/HD/B2B2C Manager

    Jun 2018 - May 2024

  • HelpDesk Specialist

    Jan 2015 - May 2018

  • Travel Agent

    Jul 2014 - Dec 2014

  • Processing Center Manager

    Apr 2014 - Jun 2014

  • Travel Agency Manager

    Aug 2013 - Mar 2014
• 

  Pulse Fitness Studio

  Dec 2020 - Jun 2022

  Инструктор по фитнесу

  Инструктор по фитнесу, персональный тренер, групповой тренер