Anil Kumar Singh , FMP®️

Experience

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  Aamby Valley City, Sahara India Flagship Project

  Jun 2006 - Mar 2008

  F & B Service - Executive

  Sahara Aamby Valley City Life's Finest Abode at the 10,000 acres is a grand & unique hill-city project. Aamby Valley Sahara Lake City, which is the first to be developed in India after independence is committed to business leadership in providing world class environment friendly residential (designer villas, exclusive timber chalets etc),super-specialty hospital service, large Airport, an International School, exclusive Business Centre Open Air Stage for performance with seating and dining for 1000 and Many more.•Responsible for daily Food, Beverage and Housekeeping Operations.•Coordinating Event management like Specialty dinning services, Food Fest & Conferencing operations. •Maintaining FLR, daily and monthly drinks consumption statements, Bills settlements of the customers.•Experienced in inventory control, stock taking of F & B, Housekeeping consumables & assets. Show less

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  Randstad India

  Mar 2008 - Jan 2009

  Help Desk – Executive Facilities.

  •To help in effectively running of Facility Services for BPO operation in the company on 24X7 basis.•Handling calls received from the Client, updating and escalating to facilities team and following till the completion of the call. •Supervising and coordinating activities of housekeeping and Cafeteria operations.•Maintain checklist for catering, housekeeping and BMS staff activities.•Coordinating with catering vendors regarding the stock, Food order & consumption of food etc.•Maintaining Records of Housekeeping consumables, Water consumption, Food tasting, Facilities Feedback tracker, helpdesk reports, Quiet room tracker etc. Show less

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  EXL Service

  Jan 2009 - Aug 2010

  Executive- Facilities, Planning & Logistics Management.

  •Oversee the Housekeeping Service, Food and beverage , 3 Guest Houses, Travel desk executive Services, Front Office, Business Centre, Mailroom process Mailroom, Pantry Services, stationary store R&M, Helpdesk function and other facility vendors •Ensure the efficient working of all facilities vendors as per SLA.•Handling Petty Cash and voucher expenses. •Verification of all bills relating to electricity, water, office services, E&M of office equipment and machinery, stationery & consumables.•Helps administration team to drive cost optimization.•Takes suggestions from employees and implements them in the best interest of the organization.•Prepare and executes MIS for Meal Summary, Water consumption, EDR consumables, HK consumables, Couriers, LCD hiring’s etc.•Working in close liaison with the Engineering department to upkeep the general maintenance of the building and also in resolving issues of utilities such as Air-conditioning System (AHU, Chillers etc.), Building Management system, Fire alarm system, CCTV surveillance.•Responsible for all activities lies under scope of Environment Management System & CSR. Show less

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  ISS A/S

  Sept 2010 - May 2012

  Assistant Facility Manager

  Site : Bharti Airtel, Gurgaon. Total Area – 6, 14,000 sq.ft No of Floors – 8 useable floors + 3 basements.JOB PROFILE: Be accessible for escalation of all Facilities, Planning, Logistics and Administration related issues. Oversee the Food and beverage (Cafeteria), Housekeeping Services, Front Office, Business Centre, Mailroom, Pantry Services, facility vendors and Helpdesk function.Event Management & coordinate with facilities team to make the necessary arrangements for Client Visits.Ensure the efficient working of all facilities vendors as per SLA.Oversee the inventory for stationary, pantry, housekeeping consumables, Access cards, ID cards, M&E consumables, etc. Verification of all bills relating to electricity, water, office services, E&M of office equipment and machinery, stationery & consumables.Manages the Facilities staff and prepare shift rosters.Asset Management & Seat Occupancy Planning.Responsible for all activities lies under scope of Environment Management System & CSR.Coordinating with different departments to resolve both internal customers and Client issues.Prepare and executes MIS, MMR and all reports related to facilities.Handle facility audits independently and ensure required documentation as per the norms.Working in close liaison with the Engineering department to upkeep the general maintenance of the building and also in resolving issues of utilities such as Air-conditioning System (AHU, Chillers etc), Building Management system, Fire alarm system, CCTV surveillance.Helps administration team to drive cost optimization. Show less

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  The 3C Company

  May 2012 - Feb 2014

  Assistant Property Manager (Facility Management)

  •Transition : Active participation in legal handover of services and to ensure smooth functioning of the new services delivery•Responsible for overall Building operations & Property Management.•FM Operations: Responsible for client handling and to ensure smooth functioning of day to day business functions.•Actively involved in Process improvement, policy making & implementation.•Responsible for preparing department’s annual budget & control through SAP system which includes PR, PO, Service entry sheet etc.•All govt. liaisons like dealing with Fire department, U.P. Police etc.•Verification of all bills relating to electricity, water, office services, E&M of office equipment and machinery, stationery, consumables etc.•Actively involved in Environment, health and safety (EHS) training, audits etc. at site•Asset Management : Allotment and Customization of intangible assets within the organisation•MIS and Document Management : Preparing MMR, Updating SOPs for FM operations at site, Maintaining trackers for similar services Show less

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  Willis Towers Watson's OneExchange

  Mar 2014 - Nov 2014

  Assistant Manager (Office Service Administrator)

  •To ensure entire gamut of office administration and facilities management are delivered efficiently –Housekeeping Service, F&B services (Cafeteria), Security, office maintenance, guest house management, travel, reception, soft services and work closely with IT, projects & engineering department. •To ensure the efficient delivery of administration and facility services to high standard by establishing best practice operating standards, policies and procedures.•To consent with individual practises and offices as to specific administration services needs and to ensure appropriate delivery of those requirements.•Agree, document, publish and update as required SLA’s and procedures.•Attend and participate in Annual review and career development meetings and action agreed objectives. •To lead regular services review meetings with each practices and offices.•To assist in establishing departmental operating budgets and works on agreed budgets.•To work collaboratively with other Business services teams to ensure seamless and consistently high level of services to associates.•Working in close liaison with the Engineering department to upkeep the general maintenance of the building and also in resolving issues of utilities such as Air-conditioning System (AHU, Chillers etc), Building Management system, Fire alarm system, CCTV surveillance. Show less

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  CBRE GWS - Local FM

  Aug 2015 - Feb 2018

  Manager Facilities Management (Worked for CBRE at Airtel - NCR)

  Achievements •Pivotal in managing 1.5 Mn Sq. Ft. of area at Airtel Centre, Manesar Campus with World Class Amenities, Day Care Centre, Gymnasium, Cafeteria, pharmacy with seating of 150Pax in House Auditorium, Training Rooms, etc.•Been a Key part of 8Mn WOW savings and more are in pipeline.•Hosted VVIP visits of Ministers, CEO’s, AMB, Government bodies etc.•SOPs designed and crafted for Facilities Management and working towards automation of same.•New initiatives for Cost optimization, Automation, Sustainability, IAQ, Newsletters etc. Job Profile•SPOC for dealing with the top directors / management of Airtel.•Supervising high standards of facilities & infrastructure set up housekeeping, space mgmt., plantations & beautification ,catering and vending, Front office, Technical operations, MIS, Mail room, optimized AMC’s , sustainable waste disposal and recycling etc.•Overseeing all matters related to Leased accommodation and property transactions , Investigating availability and suitability of options for new premises;•Retrofit Project management and supervising and coordinating the work of contractors; •Office Relocation: Handling office relocation/ Employee relocation •Handling Compliance's: Preparation of compliance report on monthly basis.•Financial forecasting/budgeting and working on committed savings.•Preparing documents to put out BOQ for RA and contractors.•Calculating and comparing costs for required goods or services to achieve maximum value for money;•Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises;•Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies as per SLA’s.•Sourcing of office equipment’s and their upkeep; assigning & renewing AMC; managing security, fire safety, couriers, taxi bookings, lunch facilities; organizing conferences, seminars and training programs. Show less

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  JLL

  Feb 2018 - now

  •IFM Superstar for Q3 in JLL for implementing various initiatives at Google - Gurgaon •Responsible to manage multiple sites of Google in NCR•Assist SFM (India Account Manager) in service delivery in accordance with client KPIs and SLA •Manage a programme of weekly inspections for the property to ensure correct building operations, energy conservation and cleanliness is upheld•Co-ordinate with Building Managers & the Business Units on Project issues•24/7 emergency call support and site attendance is required•New office setup / relocation of existing offices•Recommend continuous quality improvement practices across the region, ensuring initiatives in one Risk ManagementPeople Management/ EngagementClient/Stakeholder Management Procurement & Vendor Management Show less

  • Senior Director (Working for JLL @ Google - NCR)

    Apr 2024 - now

  • Director

    Oct 2021 - Apr 2024

  • Site Services Manager - Operations (Working for JLL at GOOGLE)

    Feb 2018 - Oct 2021