Denis Happymarck

Experience

• 

  BE FORWARD CO., LTD.

  Jan 2013 - Mar 2014

  Declaration and Assesment officer

  • Tracking shipments, updating customers on arrival information and ensuring correct shipping documentation• Undertake all declaration procedures for imports and exports• Advice the management on correct and most preferred course of action to overcome technicalities that may arise in declaration or operations.• Follow up correspondence between various statutory bodies and other parties including TPA, TRA, TBS, etc• Bonds management and cancellation procedures• Establish and maintain a working relationship with customs office• Ensure correct use of the Tanzania Revenue Authority Tariffs• Ensure that correct values are used during declaration and other related procedures to avoid losses that may accrue as a result of penalties• Obtain customs release for exports and truck border consignments• Liaise with suppliers for timely shipments, follow up for documents to be received and goods cleared well in time to avoid late documentation charges, storage charges and demurrages.• Perform any other relevant duties that may be assigned by the supervisor within the scope of the position. Show less

• 

  Teddy Junior co ltd

  Jul 2014 - Sept 2014

  Declaration and Assessment officer

  • Tracking shipments, updating customers on arrival information and ensuring correct shipping documentation• Undertake all declaration procedures for imports and exports• Advice the management on correct and most preferred course of action to overcome technicalities that may arise in declaration or operations.• Follow up correspondence between various statutory bodies and other parties including TPA, TRA, TBS, etc• Bonds management and cancellation procedures• Establish and maintain a working relationship with customs office• Ensure correct use of the Tanzania Revenue Authority Tariffs• Ensure that correct values are used during declaration and other related procedures to avoid losses that may accrue as a result of penalties• Obtain customs release for exports and truck border consignments• Liaise with suppliers for timely shipments, follow up for documents to be received and goods cleared well in time to avoid late documentation charges, storage charges and demurrages.• Perform any other relevant duties that may be assigned by the supervisor within the scope of the position. Show less

• 

  Toprank - A Dutch quality company

  Nov 2014 - now

  Logistics Supervisor

  • Responsibility to ensure top quality clearing and forwarding agency service is rendered to all clients (external and internal)• Manages international shipping / receiving process, working with Freight forwarders and Brokers to ensure proper documentation including transit documents and customs clearances, exists for shipments is completed to meet all government regulations.• Ensure documentation is accurately processed, distributed and released to shippers, forwarders, customers and agents in a timely manner.• Prepare all necessary data entry and confirmation of departure, arrival, customs clearance, and other key milestones as specified by Customer Standard Operating Procedures.• Maintain courteous, prompt and efficient customer relations.• Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.• Plans and schedules appropriate modes of transportation based on daily needs. • Works closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implements performance processes to enhance future service delivery.• Ensures any company policy, systems, and industry related training is delivered to all direct reports as needed.• Leads core team responsible for meeting the following needs of clients assigned to the group.• Develops standardized process for clients report requirements, systems needs, and compliance requirements. Provides training and handoff to team to ensure they are properly servicing customers based on established requirements.• Resolve all internal and external client customer service issues in a cost effective and expeditious manner. Works closely with client’s representatives to ensure service satisfaction. Analyzes service failures/issues and implements performance improvement processes to enhance future service delivery. Show less

• 

  A+ Auto

  Nov 2014 - Aug 2017

  Logistic Supervisor

  • Responsibility to ensure top quality clearing and forwarding agency service is rendered to all clients (external and internal)• Manages international shipping / receiving process, working with Freight forwarders and Brokers to ensure proper documentation including transit documents and customs clearances, exists for shipments is completed to meet all government regulations.• Ensure documentation is accurately processed, distributed and released to shippers, forwarders, customers and agents in a timely manner.• Prepare all necessary data entry and confirmation of departure, arrival, customs clearance, and other key milestones as specified by Customer Standard Operating Procedures.• Maintain courteous, prompt and efficient customer relations.• Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.• Plans and schedules appropriate modes of transportation based on daily needs. • Works closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implements performance processes to enhance future service delivery.• Ensures any company policy, systems, and industry related training is delivered to all direct reports as needed.• Leads core team responsible for meeting the following needs of clients assigned to the group.• Develops standardized process for clients report requirements, systems needs, and compliance requirements. Provides training and handoff to team to ensure they are properly servicing customers based on established requirements.• Resolve all internal and external client customer service issues in a cost effective and expeditious manner. Works closely with client’s representatives to ensure service satisfaction. Analyzes service failures/issues and implements performance improvement processes to enhance future service delivery. Show less

• 

  AUTOCOM JAPAN INC

  Apr 2017 - now

  Branch Manager