Shelly Gillaspie

Experience

• 

  Nordstrom

  Jun 2003 - Jan 2005

  Department Manager

  • Recruited and trained new employees, providing guidance on department policies and procedures• Conducted regular performance reviews to monitor progress of individual employees and provide feedback• Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels• Resolved customer complaints promptly and professionally to maintain good relationships with clients• Created monthly schedules for staff members to ensure adequate coverage during peak hours• Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback• Organized team activities to build camaraderie and foster pleasant workplace culture• Organized quarterly meetings with senior management to review departmental goals and objectives• Created and managed budgets for travel, training and team building activities• Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery• Monitored daily sales figures to track trends in customer buying behavior• Provided technical support as needed when troubleshooting issues related to equipment or software• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Show less

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  Seiko Instruments USA, Inc.

  Jan 2005 - Aug 2007

  Product Developer

  • Conducted research and analysis to identify customer needs and preferences for product development• Created detailed design specifications for new products and features• Collaborated with cross-functional teams such as engineering, sales, marketing, operations to ensure successful implementation of projects• Prepared reports on progress of product development activities• Defined quality standards for products based on industry best practices• Monitored production processes to ensure adherence to quality standards during manufacturing of products• Ensured compliance with relevant regulations pertaining to safety and environmental protection while developing a product• Managed project timelines, budgets, and resources effectively to deliver projects within deadlines• Oversaw material sourcing, production, and packaging to promote strong supply chain• Sourced product material suppliers and researched most cost-effective development materials• Developed branding strategies and specific products for clients, improving customer satisfaction• Negotiated and managed contracts with national retailers, vendors, and manufacturers• Assessed competitors' products and designs to compare project. Show less

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  OZARK LEATHER COMPANY, INC.

  Aug 2007 - Oct 2013

  Purchasing Manager

  • Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates• Negotiated contracts with vendors to secure the best possible prices for goods and services• Developed and maintained relationships with suppliers to ensure timely delivery of products• Conducted regular vendor performance reviews to ensure quality standards were met• Researched new sources for supplies, materials, and services to reduce costs and improve efficiency• Maintained accurate records of purchases including invoices, price lists, product codes and descriptions• Improved inventory turns and cycle count accuracy with aggressive and tactical buying methods• Monitored inventory levels to ensure adequate stock for production requirements• Coordinated importation of items via ocean and air• Participated in trade shows and conferences to stay abreast of industry trends and developments• Created new sales and marketing strategies to drive growth• Established training programs• Recruited and interviewed highly qualified candidates to fill vacancies• Led department meetings to build team cohesiveness and coordinate projects Show less

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  City of West

  Oct 2013 - now

  • City Administrator

    Nov 2013 - now

  • City Administrator

    Oct 2013 - now