Satish Shetye, PGDM-OM-HB 💼

Experience

• 

  Southern Tourist / Sadanand Carriers

  Jun 2009 - Mar 2012

  Operations Executive
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  ICICI Bank

  Aug 2012 - Jan 2013

  Phone Banking Officer - Credit Cards
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  Datamatics Financial Services Limited

  Feb 2013 - Mar 2017

  Currently handling a research team of 15 researchers.* My primary responsibility is to understand the client requirement and start production & keeping track of production.* Increase the productivity of researchers, giving regular and accurate feedback to researchers.* Coordinate and communicate with Web & Calling team on specific research requirements.* Responsible for managing and delivery of all research projects.* Motivating a team to complete data projects accurately and on time.* Ensuring all the standard quality measures to ensure that we meet client requirement & data accuracy.* Managing time and resources to consistently meet deadlines.* Training and providing feedback to the team on how to improve its performance and the overall process.Skills: Interpersonal Skills · Microsoft Excel · Enrichment · Database Marketing · MIS · ZoomInfo · Online Research Show less

  • Associate - Quality

    Jul 2015 - Mar 2017

  • Associate - Quality Trainee

    Jan 2015 - Jun 2015

  • Senior Associate Researcher (WRA)

    Feb 2013 - Dec 2014
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  EClerx

  Mar 2017 - now

  • Leading the marketing database management team• Manages end to end execution of projects spanning across database management and reporting• Develop and manage personalization strategy for campaigns – improve response rates and run lifecycle based campaigns.• Collaborate with the several stakeholders within Marketing team to get the Contents, Designs, HTML templates, and other aspects of email execution, as required.• Track and analyse the email marketing campaigns for key metrics, use statistical analysis, post campaign behavioural response to strategize and develop campaign nurturing • Consistently meet delivery targets and SLAs at defined Quality Standards• Direct supervision to team of research analysts and responsible for end to end execution of projects related to email marketing (Campaign management) and Secondary Research.• Focus teams on business objectives and track progress to ensure project milestones were completed on time with the desired results.• Re-Engineering & streamlining the entire process, for e.g. Data Standardization, Validation, Process KRAs, Performance metrics, Reporting, etc.• Mentoring and training team members by consistent feedback and impart product and industry knowledge.Well acquainted with sites like Hoovers, LinkedIn, Insideview, ZoomInfo, etc.Skills: B2B Marketing Strategy · Pardot · Interpersonal Skills · Microsoft Excel · Marketing Analytics · Salesforce.com · Enrichment · Database Marketing · Campaign Management · Email Marketing · Data Management · ZoomInfo · Online ResearchSkills Show less • Data Mining for Campaign/Email Marketing, Event & Personal outreach using websites like LinkedIn, Data.com, Zoominfo, Hovers and websites etc.• Focus on reduce campaign bounce rate using In-house email testing tool• SFDC & Leadscpe (eClerx In-house database) handling• Implementing team check list across the team to ensure quality of contacts mined.• Managing team’s utilization, motivating team to complete tasks on time, training team on different projects as per client requirement, etc.• Preparing Alumni report & coordinating with team for preparation BU Deck on monthly basis. Show less • Data Mining for Campaign/Email Marketing, Event & Personal outreach using websites like LinkedIn, Data.com, Zoominfo, Hovers and websites etc.• Focus on reduce campaign bounce rate using In-house email testing tool• SFDC & Leadscpe (eClerx In-house database) handling• Implementing team check list across the team to ensure quality of contacts mined.• Managing team’s utilization, motivating team to complete tasks on time, training team on different projects as per client requirement, etc.• Preparing Alumni report & coordinating with team for preparation BU Deck on monthly basis. Show less

  • Associate Process Manager - Campaign Management

    Sept 2022 - now

  • Senior Analyst – BD Supoort, Onshore Marketing

    Apr 2018 - Nov 2022

  • Analyst – BD Supoort

    Mar 2017 - Mar 2018