Tomáš Jurkovič

Tomáš Jurkovič

Mystery Shopper

location of Tomáš JurkovičKošice, Kosice, Slovakia

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  • Timeline

  • About me

    I am working as a test automation engineer in GlobalLogic company. This work requires technical skills, analyzing clients’ requirements, having attention to detail and lot of automatization.

  • Education

    • Prešovská univerzita v Prešove, University of Presov in Presov

      2013 - 2016
      Bakalář (Bc.) Turizmus, hotelierstvo a kúpeľníctvo

      Study program: TourismBachelor thesis: Analysis of foreign language competences of employees of selected hotels and accommodation facilities.

    • Prešovská univerzita v Prešove, University of Presov in Presov

      2016 - 2018
      Magistr (Mgr.) Management

      Study program: Trade, marketing and psychology of tradeMagister thesis: Analysis of correlations between achievement motivation and attributes of coaching and mystery shopping in the context of employee development.

  • Experience

    • Feedback s.r.o.

      Feb 2014 - Dec 2018
      Mystery Shopper

      ▪ assessing staff performance and verifying the quality of their service to customers▪ writing and giving professional feedback▪ participating on mystery shopping, callings, mailings or deliveries▪ working on marketing audits▪ BETA testing of web portals, mobile apps and so on

    • 4Service Company

      Mar 2015 - Dec 2016
      Project Coordinator

      ▪ being responsible of coordination of multiple projects▪ coaching mystery shoppers▪ validating received feedback from other mystery shoppers▪ supporting other mystery shoppers▪ working on marketing audits

    • Ness Digital Engineering Slovakia

      Apr 2019 - Oct 2021

      ▪ scrum master for two teams of the Solar Turbines project▪ facilitating scrum to the teams by ensuring the scrum framework is followed▪ removing impediments and helping the team to become self-organizing▪ coaching and guiding the scrum teams on how to use agile practices and principles to deliver high quality products and services to customers▪ responsible of introducing agile principles, scrum and SAFe framework for new project colleagues ▪ responsible of on-boarding new team members▪ member of Agile Center of Excellence (ACE) in Ness KDC Show less ▪ member of the Solar Turbines project▪ responsible of testing for application "Kanban" - an application designed for tracking projects and logistics for project managers▪ creating the automated back-end tests (Ready API),▪ creating the automated front-end tests (Sahi PRO, Cypress),▪ complex testing of the application - functional testing, regression testing, integration testing, smoke testing, load testing, stress testing, release testing▪ daily communication with developers - consulting the test results, defects, seeking optimal resolution of the situation,▪ managing test documentation - creating test cases, writing and administering of test results, managing defects, generating test reports, forming acceptance tasks for the customer Show less

      • Scrum master

        Nov 2020 - Oct 2021
      • QA Engineer

        Apr 2019 - Feb 2021
    • GlobalLogic

      Nov 2021 - Oct 2023
      Automation Tester

      ▪ member of lead marketing project in GlobalLogic (previously), actually participating on medical project,▪ preparing and executing automation tests in Java (and Gauge),▪ complex testing of the application - functional testing, regression testing, integration testing, smoke testing, load testing, stress testing, release testing▪ daily communication with developers - consulting the test results, defects, seeking optimal resolution of the situation,▪ managing test documentation - creating test cases in Jira, writing and administering of test results, managing defects, generating test reports, forming acceptance tasks for the customer Show less

    • Mestská časť Košice - Sídlisko Ťahanovce

      Nov 2022 - now
      Member of Local Parliament

      ▪ member of Finance Commission▪ member of Commission of Development, Transport and Construction▪ member of City Ward's Board▪ daily agenda of local municipality

    • Visma Labs Slovakia

      Nov 2023 - now
      QA Automation Engineer

      ▪️working in international team with base in Norway - project “Visma - Compello”.▪️using Azure DevOps for work progress tracking and bug reporting.▪️automating UI & API tests in Playwright using TypeScript and Node.js▪️using Copilot to make test writing even easier and optimized ▪️code management in Github (Azure DevOps & SourceTree). ▪️responsible of manual (mostly automation) testing and evaluation of testing results.

  • Licenses & Certifications

    • Certified Tester - Foundation Level

      ISTQB® - International Software Testing Qualifications Board
      Nov 2019
    • PROFESSIONAL SCRUM MASTER I

      Scrum.org
      May 2021
      View certificate certificate
    • PROFESSIONAL SCRUM DEVELOPER

      Scrum.org
      Oct 2019
      View certificate certificate
    • Playwright: Web Automation Testing From Zero to Hero

      Udemy
      Jan 2024
      View certificate certificate
    • MSPA Shopper Certification - Level 1

      MSPA Europe/Africa
      May 2020
      View certificate certificate