Jon Romero

Experience

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  Rick Hendrick Dodge

  Mar 2010 - Jun 2011

  Automotive Technician

  Move from apprenticeship position to technician position due to quality of workmanship and accuracy of diagnosesPerform maintenance and repairs on all vehicle systems*Routine lifting in excess of 50 lbs. and physical activity for 8-10 hours per day

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  Cowboy Dodge

  Jun 2011 - Dec 2011

  Automotive Technician

  Travel for specialized training on advanced vehicle systemsIndependently complete and pass training on short deadlines

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  Laramie GM Auto Ctr

  Dec 2011 - Mar 2014

  Negotiate sales for services on vehicles and independently manage schedule and routine tasksOrganize daily and weekly services for customers and jobs for technicians *Personal management of University of Wyoming fleet account containing 900-1,200 vehiclesCommunicate with customers and colleagues via repair orders*Attention to detail, interpersonal cues and conflict managementUtilize automotive knowledge and sales skills in commission based position Perform maintenance, investigate and diagnose vehicle systems*Utilize automotive education and certifications in repairsComplete routine online and classroom trainingIndependently motivate and maintain schedule and workplace

  • Service Writer

    Apr 2013 - Mar 2014

  • Automotive Technician

    Dec 2011 - Apr 2013
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  Schlumberger

  Mar 2014 - Feb 2015

  Mechanical Technician

  Field Specialist for on site equipment operations Maintenance and repair of all heavy vehicle and proprietary systems Forklift, Mobile Crane, Overhead Crane, Rigging, H2S, SCBA, BRAKE and other heavy machinery certifications

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  Adventure Dodge Jeep Ram Chrysler

  Feb 2015 - Jan 2016

  Exponentially increased profitability of service and parts sales and operations*15% + profitability increase in 2 months with price index restructure Management of 15+ employees including technicians, service writers, parts, detail crew and shuttle driverHandling of customer service, sales, inventory, team management and education Customer Experience Index (CEI) scores above 98% satisfaction Lead Technician, Master Diagnostician *Responsible for 30% of dealership service and parts profitability Perform maintenance, investigate and diagnose vehicle systems*Utilize automotive education and certifications in repairsComplete routine online and classroom trainingIndependently motivate and maintain schedule and workplace

  • Parts and Service Director

    Oct 2015 - Jan 2016

  • Automotive Technician

    Feb 2015 - Oct 2015
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  Toyota of Laramie

  May 2016 - May 2017

  Profitability increase of service operations; record high months Management of multiple employees including technicians, service writers and shuttle driverHandling of customer service, sales, team management and education Negotiate sales for services on vehicles and independently manage schedule and routine tasksSet dealer group and regional sales recordUtilize automotive knowledge and sales skills in commission based positionOrganize daily and weekly services for customers and jobs for technicians Communicate with customers and colleagues via repair ordersAttention to detail, interpersonal cues and conflict management

  • Service Manager

    Jan 2017 - May 2017

  • Assistant Service Manager

    May 2016 - Jan 2017
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  Second Wind Performance

  Jul 2017 - Sept 2020

  Lead Technician

  - Install aftermarket components on vehicles, including but not limited to: power adders, lift kits (12” cantilever custom powder coated show truck), lighting with fabricated wire harnesses, air suspension systems, over sized fuel tanks, off road bumpers, etc.- Weld and fabricate custom components and brackets- Utilize automotive knowledge to diagnose/inspect vehicles, source/price parts for repairs, create estimates and sell repairs to customers- Final hand off of vehicle after repairs/installs to ensure the highest customer satisfaction Show less

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  Dr. Grease, LLc

  Sept 2020 - Jul 2023

  Authorized Distributor for Matco Tools

  - Tool Salesman Extraordinaire - Top 100 Distributor, 91/2400 Nationally

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  Harry’s Performance Garage

  May 2023 - now

  Head Honcho