Sameep Suriya

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Vadodara, Gujarat, India

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Timeline
About me
Customer Success Manager | CEO at Here Quality Excellence Pvt. Ltd
Education
- Parul Institute of Engg & Tech
  2010 - 2014
  Bachelor of Engineering (B.E.) Electronics and Communication 8.11 out of 10
- SDM Institute for Management Development
  2014 - 2016
  PGDM Systems and Operations 3.16/4
- Texas A&M University
  2015 - 2015
  Master's degree Management Information Systems and Supply Chain Management 3/4
  As a part of International Exchange Program took courses like:- Information Systems Sourcing- Customer Relationship Management Technology - Business and Corporate Strategy - Business Process Design
Experience
- Infosys
  Jun 2016 - Apr 2019
  - Underwent training to be part of Salesforce practice - Was part customer support team to resolve issues for global users- Became certified Salesforce Admin- Also led pre sales work for new potential projects- Conducted Requirement feasibility studies and prepared demo uses cases for the same in Salesforce Service Cloud- Led Social Customer Service project using Salesforce Social Studio for leading European Sports Manufacturing Company- Became Certified Social Studio Specialist Show less
  - Senior Associate Consultant
    Oct 2017 - Apr 2019
  - Associate Consultant
    Jun 2016 - Oct 2017
- Here Quality Excellence Pvt. Ltd
  Apr 2019 - now
  - Chief Executive Officer
    Jan 2022 - now
  - Service Quality Manager
    Jun 2020 - Jan 2022
  - Senior Consultant
    Apr 2019 - Jun 2020
Licenses & Certifications
- Green Productivity and Integrated Management System
  Asian Productivity Organization
  Apr 2020
  View certificate
- Integrating Lean Manufacturing Systems and Industry 4.0 Concepts
  Asian Productivity Organization
  Sept 2018
  View certificate
- Salesforce Certified Marketing Cloud Email Specialist
  Salesforce
  May 2017
- Salesforce Certified Administrator
  Salesforce
  Sept 2016
- Smart Manufacturing: Basic
  Asian Productivity Organization
  Aug 2018
  View certificate
- Salesforce Certified Marketing Cloud Social Specialist
  Salesforce
  Apr 2017
- Basic Data Analytic Course for the Public Sector
  Asian Productivity Organization
  Apr 2020
  View certificate
- Energy Management System Auditors' Course
  Asian Productivity Organization
  Apr 2020
  View certificate
- Salesforce Certified Platform Developer 1
  Salesforce
  Apr 2017
- Occupational Health and Safety Management System (OHSAS 18001)
  Asian Productivity Organization
  Apr 2020
  View certificate
Honors & Awards
- Awarded to Sameep Suriya
  Best Debutant Infosys Dec 2016 Received the award in recognition of having made a positive difference within a short duration of time.
Volunteer Experience
- Volunteer
  Issued by Wildlife SOS on Apr 2016
  Associated with Sameep Suriya
- Volunteer
  Issued by People for Animals, Mysuru on Jan 2015
  Associated with Sameep Suriya