Ayush Bhasin

Experience

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  Long Island Alzheimer's Foundation

  Jul 2012 - Aug 2014

  Volunteer

  Volunteered Summer's of 2012, 2013, & 2014-interacting with patients who had different forms and stages of dementia -working with patients by creating group or individual activities -data entry of patient logs and info

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  Microzone Inc.

  May 2014 - Dec 2016

  Computer Repair Technician

  - Proficient in diagnosing and resolving technical problems with desktops, laptops, and peripherals.- Skilled in installing, configuring, and upgrading operating systems, software, and hardware components.-Diagnosed and troubleshoot hardware/software issues to ensure client satisfaction with the quality of the repair- Strong understanding of network configurations, connectivity issues, and network troubleshooting.-Installed and maintained IP Surveillance Systems, structural cabling in residential and commercial properties.-Point of Sales system setup, troubleshooting, connectivity with surveillance system Show less

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  Fashion e Source LLC.

  Aug 2015 - Mar 2016

  Operations and Marketing Specialist

  -photography & tagging of jewelry -provided technical support to office staff-managed jewelry inventory and prepare them to be imported into cloud-based ERP solution-designed various websites for company brands using Wix platform -served as point of contact for supplier relations

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  United States Marine Corps

  Jan 2017 - May 2023

  Corporal (Asst. Platoon Sergeant)

  Performed organizational-level maintenance on electrical power generation equipment, load banks, and floodlight setsReceived letter of appreciation from National Guard Bureau for joint military training exercise in HawaiiDeveloped junior marines and their growth as leaders, upholding military virtues and leading from the front.

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  International Key Supply

  Oct 2017 - Jan 2018

  Receptionist Sales

  - Served as the first point of contact for clients and visitors, ensuring a positive and welcoming experience.- Maintained appointment schedules and coordinated meetings, - Processed returns, worked on refurbishing keys (remote heads, key fobiks)-Assisted customers regarding key programming machines, key cutting tools, and software inquiries via phone, face to face, & Remote Desktop support -Processed returns, worked on refurbishing keys (remote heads, key fobiks)

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  US eDirect

  Sept 2018 - May 2020

  Delivered technical support for a globally diverse client base using a web-based Point of Sales (POS) application, managing campground and recreational operations for State and Federal parks.Deployed and maintained ASP.NET and PHP applications on Microsoft IIS, integrated with Microsoft SQL Server and caching solutions to optimize campground reservation and sales data processing.Utilized SQL Compare to manage database schema comparisons and deploy upgrades during version migrations, ensuring smooth and efficient transitions across environments.Acted as a critical liaison between customers and internal teams, driving seamless onboarding, resolving technical issues, and providing customer feedback to product and design teams to fuel improvements.Analyzed large datasets of customer reservation records and crafted complex SQL queries to extract actionable insights for business analysts and project managers, enhancing operational decision-making. Show less

  • Technical Services Engineer

    Jan 2020 - May 2020

  • Software Support Intern

    Sept 2018 - Dec 2019
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  Northwell Health

  May 2020 - Mar 2022

  Product Services & Management Analyst

  Acted as a key liaison among various departments to thoroughly understand the workflow of medical research studies. Assisted in the design, implementation, and maintenance of studies using the REDCap (Research Electronic Data Capture) application.Significantly enhanced user satisfaction by promptly diagnosing and resolving issues using advanced problem management methodologies, developing robust solutions, or proposing effective workarounds.Administered advanced training programs for hospital and research personnel on REDCap, employing scenario-based training models to ensure practical application and comprehensive understanding.Engineered custom user-defined reports within REDCap, applying sophisticated programmatic logic and variable name references to data fields. Automated daily operational tasks and tailored enterprise tools such as Jira and ServiceNow for optimized performance.Acted as the Subject Matter Expert (SME) on REDCap during project team consultations, providing strategic guidance to leadership and team members on best practices for data importation and exportation processes within the application. Show less

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  Johnson & Johnson

  Mar 2022 - now

  Lead cross-functional Scrum teams, comprising data scientists, compliance partners, testing, security, engineers, and technical writers.Analyze application architecture & user metrics to discover avenues for enhancing scalability, and reliability. Collaborate closely with senior leadership to define product and product group visions, establishing clear OKRs aligned with measurable outcomes. Troubleshoot kubernetes deployments on AWS EKS while also configuring, managing and monitoring additional cloud-based services like AWS EC2, S3, RDS, and Redshift.Coach teams through internal GxP Part 11 audits and mentor Co-ops & interns on the scrum framework and organizational application design patterns. Optimize development and testing by maintaining environment parity between staging and production environments Show less Leveraged serverless technologies to automate data ingestion and develop user-friendly dashboards, empowering senior leadership with access to key business KPIs across various domains.Spearheaded the deployment and maintenance of a high-visibility data platform, empowering J&J R&D Data Sciences to utilize real-world data for healthcare decision-making and regulatory submissions. Facilitated the migration of commercial off-the-shelf (COTS) containerized applications on AWS Cloud, ensuring compliance with GxP, HIPAA, and GDPR regulations.Established strong vendor relationships to ensure transparency and collaboration in meeting key business objectives.Managed development, testing, and integration of ETL processes to ingest data from diverse sources such as Hubspot CRM and Salesforce. Show less

  • IT Lead - Technical Product Owner

    Jan 2024 - now

  • IT Senior Analyst

    Mar 2022 - Jan 2024