Talk to sales Try for Free
Lisa Spinola

Lisa Spinola

Manager, Sales Operations

Followers of Lisa Spinola507 followers
location of Lisa SpinolaGreater Tampa Bay Area

Connect with Lisa Spinola to Send Message

Connect

Connect with Lisa Spinola to Send Message

Connect

  • Timeline

  • About me

    Director, Customer Care & Social Media | Engagement Champion | Dynamic & Servant Leader

  • Education

    • Saint Leo University

      2012 - 2017
      Bachelor of Business Administration (B.B.A.) Business Administration and Management, General

  • Experience

    • Coca-Cola Refreshments

      May 2005 - Dec 2014
      Manager, Sales Operations

    • BIC Graphic USA

      Dec 2014 - Nov 2015
      Customer Relations Manager

    • HealthPlan Services

      Jan 2016 - Jan 2017
      Manager, Customer Care

    • Indigo Sleep

      Jun 2017 - now
      Director, Customer Service & Social Media

      Direct overall responsibility for managing all activities and development related to customer service via telephone, click to chat and all social media channels including Facebook, Twitter, Instagram, and Pinterest. Oversee the day-to-day operations of the call center ensuring that all service level agreements are met while ensuring the delivery of World Class Customer service.

  • Licenses & Certifications

    • CIAC Certified Operations Manager (CIAC = Call Center Industry Advisory Council)

      12/2010

  • Volunteer Experience

    • Advocate

      Issued by Tampa Police Department on Jan 2014
      Tampa Police DepartmentAssociated with Lisa Spinola