Abidemi Sanny

Experience

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  Transport for London

  Feb 2017 - Mar 2017

  Intern

  As an intern at Transport for London (TfL), I gained a comprehensive understanding of various operational processes across different departments. This role enhanced my adaptability and teamwork skills as I collaborated on projects and supported day-to-day activities. My hands-on involvement provided valuable insights into the collaborative efforts required to maintain TfL's seamless operations, enriching my knowledge of the transportation industry.

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  McDonald's

  Nov 2019 - Mar 2020

  Back of House

  As a back-of-house team member at McDonald's, I excelled in food preparation, inventory management, and maintaining high hygiene standards. This role honed my skills in time management, attention to detail, and teamwork. By ensuring efficient kitchen operations and consistently delivering high-quality food, I contributed to overall customer satisfaction and smooth restaurant functioning.

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  ScottishPower

  May 2021 - Jul 2021

  Energy Advisor

  As an Energy Advisor at Scottish Power, I actively promoted sustainable energy choices by engaging with local communities. I facilitated conversations to highlight the benefits of joining Scottish Power while addressing concerns and issues. This role strengthened my resilience and conflict-resolution skills, as each interaction, even the challenging ones, provided opportunities for growth. Through these efforts, I contributed to raising awareness and adoption of greener energy solutions.

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  Tesco

  Nov 2021 - Jun 2022

  Customer Assistant

  As a Customer Assistant at Tesco, I efficiently managed inventory to ensure well-stocked shelves and an organized shopping environment. I developed strong customer engagement skills, assisting with inquiries and creating positive shopping experiences. My role also involved addressing inventory challenges promptly and efficiently, enhancing my problem-solving abilities and contributing to overall store operations.

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  Ladbrokes Coral

  Jan 2022 - now

  Customer Service Manager

  As a Customer Service Manager at Ladbrokes Coral, I focus on delivering exceptional customer experiences and leading a dynamic team. I expertly handle customer interactions, resolve concerns, and ensure high satisfaction levels. Additionally, I mentor and train team members, enhancing their skills and performance. This role has honed my management abilities, problem-solving skills, and commitment to a customer-centric approach, embodying the values that Ladbrokes Coral stands for.