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Grace Seltzer

Grace Seltzer

Sales Lead

Followers of Grace Seltzer552 followers
location of Grace SeltzerKissimmee, Florida, United States

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  • Timeline

  • About me

    Associate HR Business Partner | HR Operations, Onboarding Expert

  • Education

    • New Mexico State University

      2017 - 2019
      Hotel, Restaurant, and Tourism Management Hotel/Motel Administration/Management 3.8

      Activities and Societies: National Society for Minorities in Hospitality Eta Sigma Delta Minor in Marketing

  • Experience

    • American Eagle Outfitters Inc.

      Mar 2014 - May 2018
      Sales Lead

      Oversaw the planning and execution of the grand opening, promotional events and seasonal campaigns, ensuring seamless coordination with marketing teams and maximizing customer engagement. Fostered a positive and collaborative work culture, promoting open communication, teamwork, and a customer-centric mindset among the merchandising team. Consistently upheld brand standards and enforced company policies and procedures, ensuring compliance and adherence to visual presentation guidelines.

    • Walt Disney World

      Aug 2014 - Jan 2015
      Lifeguard

      • Assisted in the supervision of families’ safety.• Maintained Ellis Lifeguard Certification.• Developed highly effective guest service skills.

    • Marriott International

      May 2018 - Aug 2018
      Recreation Lead

      Implemented new staff guidelines resulting in raised guest satisfaction by 2%.Produced a schedule that minimized hours used while still maintaining guest satisfaction.Identified and approached, in a friendly and timely manner, potential guest issues and solutions.

    • The Walt Disney Company

      Jun 2019 - now

      Leading the day-to-day operations of the Walt Disney World Onboarding Team. Acts as an advanced business support professional and point of contact for the team and subject matter expert on work authorization, policy complexities and Form I-9 compliance. Mentors and coaches associate to ensure data accuracy, reliability, and completeness of onboarding documentation. Synthesizes information, gathers data, and identifies patterns to optimize organizational efficiencies. Utilize Microsoft Excel to generate detailed daily reports and merge data, providing valuable insights into candidates' onboarding status and facilitating informed decision-making. Show less

      • Associate HR Business Partner

        Nov 2023 - now

      • Global Human Resource Operations Specialist

        Apr 2022 - Nov 2023

      • Guest Experience Manager - Front Desk

        Jun 2019 - Apr 2022

  • Licenses & Certifications