Talk to sales Try for Free
Cathy Lang

Cathy Lang

Followers of Cathy Lang240 followers
location of Cathy LangCity of Johannesburg, Gauteng, South Africa

Connect with Cathy Lang to Send Message

Connect

Connect with Cathy Lang to Send Message

Connect

  • Timeline

  • About me

    Non-Financial Risk Manager at Standard Bank

  • Education

    • UNISA

      1996 - 2007
      B.Com Management Global business environment, Strategic management, Entrepreneurship & small-business management,

      Subjects covered as part of my degree;General ManagementRetail marketing managementPublic RelationsHuman Resources ManagementE-commerce in businessCustomer BehaviourOrganisational PsychologyCommercial LawPsychological adjustment in the work contextHR planning & the measurement of HR effectivenessGlobal business environmentStrategic managementEntrepreneurship & small-business managementProduct managementTraining & development

    • Hoerskool Elsburg

      1986 - 1990
      Matriculated

  • Experience

    • Standard Bank

      Jan 2007 - now

      o Deliver & adapt collection policies, processes and procedures to meet legislative requirements in terms of the National Credit Act and with regard to the implementation of CACS in Customer Debt Management PBL.o Rewriting the procedure documents and preparing test scripts for UAT (User acceptance testing).o Participate in the System Integrated Testing (SIT) and UAT, both from an execution and a quality assurance perspective.o Support facilitators in training and post-production support.o Facilitate and co-ordinate users within the team to ensure adequacy and effectiveness.o Managing change on the floor and proactively manage resistance to change. Show less

      • Operational Risk Manager

        Jul 2009 - now

      • MIS Analyst - Personal Loans portfolio

        Jun 2007 - Jun 2009

      • CACS Super User / Test Analyst

        Jan 2007 - May 2007

  • Licenses & Certifications