Caroline McCarthy

Guest Service Representative

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Cincinnati, Ohio, United States

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Timeline
About me
Industrial Design Student @ University of Cincinnati
Education
- The Ohio State University
  2020 - 2021
  3.89 GPA
  Activities and Societies: University Honors Program, Maximus Scholar, SUSTAINS Learning Community, Net Impact, and Design for 90. Participated in the Fundamentals of Engineering Honors Program, an accelerated program designed to challenge students and provide them with the foundations in engineering principles that are necessary for success throughout their academic career. Selected as award recipient for Excellence in Design for Target Audience by a judge panel with my team out of 40 others for designing the best escape room for our target audience, Small Business Team-Building Experiences. Our Escape from IKEA room was… Show more Participated in the Fundamentals of Engineering Honors Program, an accelerated program designed to challenge students and provide them with the foundations in engineering principles that are necessary for success throughout their academic career. Selected as award recipient for Excellence in Design for Target Audience by a judge panel with my team out of 40 others for designing the best escape room for our target audience, Small Business Team-Building Experiences. Our Escape from IKEA room was designed for team building through out of the box puzzles and a unique, relatable theme. Show less
- University of Cincinnati
  2021 - 2026
  Bachelor's degree Industrial and Product Design 3.94
  Activities and Societies: University Honors Program, Industrial Design Society of America, and Sustainable Industrial Design Initiative Participating in Professional Practice Program, alternating semesters of school with work in the field of design.
- Korea Advanced Institute of Science and Technology
  2024 - 2024
  Industrial and Product Design
  Immersive study abroad experience in South Korea aimed at gaining a broader of understanding of design through a different cultural and academic perspective. Participating in coursework in user experience design, motion design, information design, and design entrepreneurship.
- Saint Ursula Academy
  2016 - 2020
  High School Diploma
  Activities and Societies: President and Co-Founder of the Self-Defense Club, National Honors Society, French Honors Society, Tutor for Bulldog Buddies, Earth Club, Social Justice Club, and Cross Country. Graduated with Honors and awarded the design award for the Class of 2020.
Experience
- Nothing Bundt Cakes
  Apr 2018 - Dec 2019
  Guest Service Representative
  Responsible for meeting customer’s needs through friendly and attentive service, maintaining the store’sappearance, operating registers and phones, and training new employees.
- J.Crew
  May 2021 - Aug 2021
  Sales Associate
  Facilitated store operations by restocking merchandise, preparing online orders, organizing the store layout, greeting customers, providing customer assistance with style needs, and completing transactions at the register.
- Saint Ursula Academy
  Aug 2021 - Dec 2021
  Design Teacher Assistant
  Guided high school students through the concept and ideation process from print to digital and taught Adobe Creative Suite tools necessary to implement their projects.
- SharkNinja
  Jan 2023 - Apr 2023
  Product Development Co-op
  Collaborated with cross-functional teams to help support the global product development team as a product expert for Shark Beauty’s 2023 and 2024 product launches. Developed and evaluated user-centered design targets for product performance and user experience (human factors, touch points, KPIs, and Consumer Satisfaction Index) through user testing.Created initial mood boards and concepts for the company’s high-impact initiatives targeting room for growth into new product categories. Show less
- Chamberlain Group
  Sept 2023 - Dec 2023
  UX/UI Co-op
  Collaborated cross-functionally with engineering and industrial design teams to build out future concepts in the company’s product pipeline for the residential business unit. Led user research from development, execution, and analysis of 50+ surveys and 5 contextual interviews. Designed user flows, information architecture, screens, and prototypes for a mobile app. Worked with developers to design and build an internal tool to reduce editing conflicts in the company’s configuration management system. Show less
- Formation Design Group Inc.
  May 2024 - Aug 2024
  Industrial Design Co-op
  Supported the design and development of client projects as an interdisciplinary team member. Contributed to generative research, design strategy, HMI development, concept ideation, 3D CAD, renders and animations.
- Key Tech Inc.
  Jan 2025 - now
  Industrial Design Intern
Licenses & Certifications
- IBM Accelerate - Design
  IBM
  Aug 2024
  View certificate
Honors & Awards
- Awarded to Caroline McCarthy
  Dean's List Timothy Jachna May 2024 Issued for all participating academic semesters.
- Awarded to Caroline McCarthy
  Best in School of Design Undergraduate DAAPCares Apr 2024 Selected as award recipient for Best Undergraduate in School of Design for Cincy Composts project focused on creating a integrated systems proposal to divert organic waste on campus from landfills.
- Awarded to Caroline McCarthy
  Excellence in Design for Target Audience Fundamental of Engineering Honors Program Apr 2021 Selected as award recipient with my team out of 40 others for designing the best escape room for our target audience, Small Business Team-Building Experiences. Our Escape from IKEA room was designed for team building through out of the box puzzles and a unique, relatable theme.
- Awarded to Caroline McCarthy
  Dean's List Dr. Ayanna Howard Issued for the Fall 2020 and Spring 2021 semesters.