Pushkar Malhotra

Zonal Manager

1000 followers

Almaty, Kazakhstan

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Timeline
Skills
Team management
Operations management
Training
Business development
Retail
Management
Team building
Food and beverage
Performance management
Hospitality
Customer satisfaction
About me
18 years experience in QSR industry across multiple geographies in India with roles in leading operations for Multi-stores format, Operations design , Retail development & Training.
Education
- IHM,Chandigarh
  1997 - 2000
  DHM
- Symbiosis Institute of Management Studies
  -
  PGDBA Marketing
- Institute of Management Technology, Ghaziabad
  -
  Dip. in Business Management Management Development Program
Experience
- Domino's India
  Nov 2004 - Oct 2008
  Zonal Manager
  Karnataka and Kerala
- Jubilant Foodworks Ltd.(Formerly Domino's India)
  Nov 2008 - Jun 2011
  Senior Manager-Training & Customer Services
  Head-Regional training & customer services-South India
- Jubilant FoodWorks Ltd.
  Jul 2011 - Dec 2019
  Lead-Operations transformation based at Corporate office for Domino's India. Regional head-East & Central regions for Domino's India Circle Head-Karnataka,Tamil Nadu &Kerala for Domino's India
  - AVP-Operations & Regional Head-North India
    Jan 2018 - Dec 2019
  - AVP-Operations Transformation
    Jul 2016 - Dec 2017
  - General Manager-Operations Support
    Jul 2013 - Jun 2016
  - Deputy General Manager-Operations
    Jul 2011 - Jun 2013
- Americana Restaurants
  Dec 2019 - now
  Leading KFC business in its largest market in MENA- KSA and Bahrain MENA -Home Delivery Operations(KFC,Hardee's,Pizza Hut,Wimpy,Costa,KK ) Brand : Pizza HutUAE Cluster : UAE and Bahrain
  - Area Director
    Dec 2022 - now
  - Director of HD Operations-MENA
    Nov 2020 - Nov 2022
  - Director of Operations-UAE
    Dec 2019 - Nov 2020
Licenses & Certifications
- Certified Project Management Associate-IPMA Level D
  IPMA: International Project Management Association
- Train the Trainer
  Hero Mindmine