Prachi Chaudhary

Experience

• 

  Pitney Bowes

  Jul 2014 - now

  Responsible for a Security Operations team, in line with the concepts of Build, Operate, InnovateUnderstanding & implementing various security practicesIdentifying vulnerabilities & implementing fixes to secure product/systemDriving & managing Audit & ComplianceApplying best practices for Coaching & mentoring team members on product, domain & securityCo-ordinating with clients & stake holders for Cross Border domainConsistently driving scrums to ensure seamless business operations across multiple time zonesLeading & implementing key projects/NPDs for improved product infrastructureRCA management & analysis, driving Change managementDriving new ideas, from initiation to closure, with regards to both technology and peopleResponsible to ensure continuous improvement in existing knowledge base Show less This role has been very similar to a DevOps role, where we own the production, test and staging environmentsWe design and implement monitoring solutions using advanced tools like AppDynamics, Splunk, Cloud watchExecute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability EngineeringSupport the operational environment that provides the company client facing applications and meets the requirements of service availability and recover-abilityOrganize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis Capture and reporting of application availability metrics Coordinating, planning and performing application deploymentsWork closely with Engineering & Product teams to be aligned with BusinessDemonstrate Ownership and accountabilityDemonstrate leadership and drive the team to achieve goalsWork as a team and individually for troubleshooting/investigating problemsCoordinate with Infrastructure support teams and get things done Show less

  • Associate Manager, Site Reliability Engineering

    Apr 2024 - now

  • Associate Manager, Product Support

    Mar 2022 - now

  • Advisory Software Engineer

    Jul 2020 - Mar 2022

  • Senior Product Support Engineer

    Apr 2017 - Jul 2020

  • Product Support Engineer

    Apr 2016 - Mar 2017

  • Associate Product Support Engineer

    Jul 2014 - Mar 2016