Jason Smith

Experience

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  First National Bank of Picayune

  Mar 2003 - Aug 2005

  Real Estate Appraiser

  Responsible for estimating value for both commercial and residential properties in 5 counties in southern Mississippi with over 150,000 residents. Averaged 20 valuations per week.Reported directly to Senior Vice President of Loan Operations.Career interrupted by Hurricane Katrina.

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  T-Mobile

  Oct 2005 - Jun 2007

  Customer Service Representative

  Consistently recognized as high performer in customer service and sales.

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  Sterling Insurance Company

  Jun 2007 - Sept 2010

  System Administrator

  Administered MarketProminence system processing over $800 million in revenue yearly.Point-of-contact for several outside vendors. Member of year end project teams. Responsible for configuring new coverage packages and new products.Project managed the Express Scripts interface redesign to resolve costly discrepancies between actual and reported member data. Performed extensive and ongoing data analysis to streamline operations and processes.Part of data conversion team when health plan acquired by Windsor Health. Show less

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  MedHOK, Inc.

  Sept 2010 - Sept 2018

  Business Relationship Manager

  Responsible for managing nine accounts. Responsible for sales activities across Medicare and Medicaid product lines. Responsible for billing and management of support hours.Lead training activities.Constantly improve processes and identify process gaps.Improving client relationships and improving quality of delivered products. Project manage custom product development, including MarketProminence application configuration, advanced interface design for enrollment, claims systems, billing systems and data imports.Managed new client implementations of MarketProminence, including redefinitions of MarketProminence configuration with existing clients to improve product efficiency.Continuously work with clients to ensure MarketProminence software is compliant with Centers of Medicaid and Medicare regulations. Show less

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  MHK

  Sept 2018 - now

  Client Services Manager