Eric Schleiff

Experience

• 

  Army National Guard

  Jan 2009 - Jan 2015

  Tactical Data Systems Specialist

  Set up communication systems between multiple groups.Assist in the preparation of computer centers.Determine target locations by inputting data.Supervise tasks while training lower enlisted soldiers.Taught classes on calculating safety for targets.

• 

  Sam's Club

  Jan 2010 - Jan 2015

  Forklift Operator

  Inform members about latest technology.Apply layout changes to help drive sales.Help members troubleshoot problems with computers and TVs.Stay current on the latest technology trends.Organize club’s steel in accordance with their safety policy.

• 

  WorldWide Tech Services

  Mar 2015 - Jul 2015

  Computer Repair Technician

  Certified to repair HP and dell computers/laptops/printers.Communicate with customers to set up appointments.Troubleshoot problems that arise with PC.Explain and discuss issues and methods with customers to prevent future problems.

• 

  Graphic Packaging International

  Aug 2015 - Dec 2015

  Finisher

  Use SAP software to confirm/update production ordersAssist in preparation of gluer machine.Troubleshoot problems when machine goes down.Perform quality checks on product to ensure accuracy.

• 

  Flex

  Feb 2016 - Jul 2017

  Retail Service Technician

  Provide warranty service for AT&T.Assist AT&T customers with issues and problems they have with their electronic devices.Assist customers with filing insurance claims for new devices.Troubleshoot electronic devices to determine how and if they can be repaired or repaired.

• 

  Zebra Technologies

  Jul 2017 - Jul 2021

  Senior Repair Technician

  · Developed scripts to automate PC setups for new technicians.· Developed scripts to quickly and efficiently downgrade or upgrade the OS of an Android unit.· Tested software and firmware for the Engineering team.· Trained new technicians on various Windows/Android based devices.

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  Rheem Manufacturing

  May 2022 - now

  • Technical Services Analyst

    Feb 2023 - now

  • IT Analyst Intern

    May 2022 - Mar 2023