Eric Schleiff

Eric Schleiff

Tactical Data Systems Specialist

Followers of Eric Schleiff33 followers
location of Eric SchleiffGreater Fort Smith Area

Connect with Eric Schleiff to Send Message

Connect

Connect with Eric Schleiff to Send Message

Connect
  • Timeline

  • About me

    Technical Service Analyst

  • Education

    • University of Arkansas

      2020 - 2021
      Certificate Backend Developer

      Backend Developers Course from UofA Global Campus

    • Western Governors University

      2021 - 2023
      Bachelor of Science - BS Computer Science
    • University of Arkansas

      2010 - 2012
      Computer Science
    • Southern Arkansas University Tech

      2015 - 2017
      Information Technology
  • Experience

    • Army National Guard

      Jan 2009 - Jan 2015
      Tactical Data Systems Specialist

      Set up communication systems between multiple groups.Assist in the preparation of computer centers.Determine target locations by inputting data.Supervise tasks while training lower enlisted soldiers.Taught classes on calculating safety for targets.

    • Sam's Club

      Jan 2010 - Jan 2015
      Forklift Operator

      Inform members about latest technology.Apply layout changes to help drive sales.Help members troubleshoot problems with computers and TVs.Stay current on the latest technology trends.Organize club’s steel in accordance with their safety policy.

    • WorldWide Tech Services

      Mar 2015 - Jul 2015
      Computer Repair Technician

      Certified to repair HP and dell computers/laptops/printers.Communicate with customers to set up appointments.Troubleshoot problems that arise with PC.Explain and discuss issues and methods with customers to prevent future problems.

    • Graphic Packaging International

      Aug 2015 - Dec 2015
      Finisher

      Use SAP software to confirm/update production ordersAssist in preparation of gluer machine.Troubleshoot problems when machine goes down.Perform quality checks on product to ensure accuracy.

    • Flex

      Feb 2016 - Jul 2017
      Retail Service Technician

      Provide warranty service for AT&T.Assist AT&T customers with issues and problems they have with their electronic devices.Assist customers with filing insurance claims for new devices.Troubleshoot electronic devices to determine how and if they can be repaired or repaired.

    • Zebra Technologies

      Jul 2017 - Jul 2021
      Senior Repair Technician

      · Developed scripts to automate PC setups for new technicians.· Developed scripts to quickly and efficiently downgrade or upgrade the OS of an Android unit.· Tested software and firmware for the Engineering team.· Trained new technicians on various Windows/Android based devices.

    • Rheem Manufacturing

      May 2022 - now
      • Technical Services Analyst

        Feb 2023 - now
      • IT Analyst Intern

        May 2022 - Mar 2023
  • Licenses & Certifications

    • CompTIA Project+

      CompTIA
      Jul 2022
    • CompTIA Cybersecurity Analyst (CySA+)

      CompTIA
      Feb 2024
    • IT Readiness - Backend Developer

      University of Arkansas
      May 2021
    • ITIL v4

      AXELOS Global Best Practice
      Jul 2022
    • CompTIA PenTest+

      CompTIA
      Apr 2024
    • CompTIA A+

      CompTIA
      Feb 2022
    • Certified in Cybersecurity (CC)

      ISC2
      Oct 2023
      View certificate certificate