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Susan Engeman

Susan Engeman

Business Development Manager

Followers of Susan Engeman610 followers
location of Susan EngemanDenver, Colorado, United States

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  • Timeline

  • About me

    Customer Success Manager and Training Specialist at Aline

  • Education

    • Institut catholique de Paris

      -
      International/Global Studies

    • Penn State University

      -
      M.A. French Literature and Civilization

      Activities and Societies: French instructor for undergrads in a total immersion class environment.

    • University of Denver

      -
      B.A. International Studies, French

      Activities and Societies: Honors Scholar; Excellence in French Award International Studies and French

  • Experience

    • France Telecom Multimedia

      Jan 1993 - Jan 1996
      Business Development Manager

      Facilitated negotiations between France Telecom and its partners (US WEST, Microsoft, Sprint, Sun).

    • Colorado Office of Economic Development and International Trade

      May 1994 - Dec 1998
      European Trade Specialist

      Developed marketing and export promotion projects for European trade division. Assisted Colorado companies with exporting to the European market and encouraged foreign investment.

    • French American Chamber of Commerce - Rocky Mountain Chapter (Colorado, New Mexico, Utah, Wyoming)

      Dec 2000 - Aug 2007
      President

      Led the transition from an association to a full-fledged chapter of the FACC. Developed membership, organized fundraising and networking events and managed board of directors.

    • Gira! Italian Vacation Rentals

      Jan 2007 - Jan 2009
      Marketing Director

      Developed and wrote digital content and assisted with booking procedures.

    • TopGraph, LLC

      Apr 2010 - Nov 2012
      Client Relations Manager

      Promoted social media services for increased optimization to potential clients in the legal field.

    • IT Bliss, LLC dba Cividesk

      Oct 2013 - Mar 2020
      Training Manager

      Created and delivered online training sessions for Cividesk, a SaaS provider for CiviCRM. Designed new training curriculum and promoted online classes to the global CiviCRM community. Promoted Cividesk and CiviCRM through content and digital marketing. Project manager for website redesign.

    • Aline

      Mar 2020 - now
      Customer Success Manager

      Subject matter expert for senior living and post-acute clients.

  • Licenses & Certifications

    • Microsoft Power BI

      Aline
      Oct 2021

  • Volunteer Experience

    • Fundraiser

      Issued by Southmoor Elementary on Apr 2010
      Southmoor ElementaryAssociated with Susan Engeman

    • Booster's Club representative

      Issued by Littleton High School on Feb 2017
      Littleton High SchoolAssociated with Susan Engeman