Roxanne Tave

Experience

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  Camelot Auction Company

  Jan 2005 - Jan 2009

  Customer Service Representative

  •Registered new vendors and customers, settled accounts and corrected billing discrepancies•Cold called potential and maintained relationships with existing merchandise dealers •Further developed communications skills, specifically; client relations, inside sales and conflict resolution

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  Ann Taylor LOFT

  Jan 2007 - Jan 2008

  Sales Associate
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  Bryan School of Business & Economics, University of North Carolina at Greensboro

  Jan 2010 - Jan 2011

  Peer Academic Leader

  • Assisted instructor in managing class logistics.• Served as mentor to first-year students, including international students, guiding them in academic, extra-curricular, leadership, and community involvement.• Taught classes on effective utilization of resources. • Developed and led team-building exercises. • Facilitated class discussions.

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  Enterprise-Rent-A-Car: Insurance Replacement Division

  Feb 2012 - Mar 2020

  • Work cooperatively with Enterprise’s internal departments, including Daily Rental, Accounting, Technical Support and Risk Management to identify and resolve issues. • Track and present detailed reports on rental numbers using Data Mart and Excel for individuals, teams, and divisions to facilitate business planning and ensure rental and financial goals are being met. • Selected as lead administrator to facilitate the rental integration of National General’s Northeast claims center to MidAtlantic team handling.• Audit and train insurance claims adjusters and rental branch representatives to ensure compliance with both legal and company wide standards. • Played a key role in communicating and training claims center adjusters on integration of ARMS and EPIC programs which lead to increased account productivity. • Recommended and implemented 2-week follow-up training for newly hired adjusters to reinforce proper rental management and prevent potential customer complaints and cost overruns. Show less

  • Account Specialist

    Jun 2016 - Mar 2020

  • Account Representative - National General Insurance

    Feb 2013 - Jun 2016

  • Management Trainee

    Feb 2012 - Jan 2013
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  Fastenal

  Mar 2020 - now

  • International Business Development & Compliance Manager

    Jan 2022 - now

  • International Business Compliance Analyst

    Mar 2020 - Dec 2021