PAVITHRAN SRINIVASAN

Experience

• 

  Sopra Steria

  Apr 2004 - Mar 2007

  Process Officer

  1) Metrics Creation, Generation and Management Reporting at Project, Portfolio and Organizational levels 2) Regular meetings with Project and Portfolio Managers to discuss health of projects and their impact on the Account targets3) Facilitating projects throughout their lifecycle to keep up compliance to ISO and CMMI model.4) Guide projects to implement Quality Management System templates & tools

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  SAP Labs India

  Apr 2007 - now

  1) Playing the role of Program/Delivery Manager responsible for all activities ensuring successful release of the product starting from requirements planning until deployment of code into the customer landscape.2) Participate in Portfolio planning with Product Management team for successfully defining Product Roadmap.3) Facilitate Requirements planning and resolve dependencies to finalize Release backlog with the Product Management Team 4) Organize backlog grooming meetings with Product Owners and finalize requirements in the JIRA tool.5) Define project milestones and kick-off the Release along with additional stakeholders of Operations and Support.6) Run program status meetings and track adherence to milestones. Identify and report issues & Risks and develop mitigation plans7) Ensure continual monitoring of program progress via JIRA dashboards and other tools to ensure that all programs on schedule. 8) Be responsible for compliance: Ensure all products meet corporate requirements and product standards like Security, Performance, Accessibility etc.9) Responsible for maintaining the Delivery Management tool (Sirius) uptodate for a successful Release sign-off. 10) As a Product & Production Management system (PPMS) entry owner, responsible for Release build creation and maintenance of Software Components up to date with appropriate license and risk ratings. 11) Conduct Release decision meetings to officially sign-off the Release and communicate to various stakeholders for further upgrade.12) Coordination of SOC and ISO Audits and ensure compliance.13) Partner with internal stakeholders on engagement and communication models, and refine as necessary to enhance the process (presently, owner of the Continuous Improvement process)14) Act as an Agile Coach for the teams to conduct different SCRUM meetings at Program level. 15) Successfully track Release Upgrades and participate in meetings with customers and Management to mitigate Escalations. Show less 1) Played the role of Program Manager, Quality Accountable and Agile Coach in various products within SAP such as SAP Business ByDesign, SAP Cloud for Customer & SAP Footprint Management.2) Interacting with program stakeholders to identifying quality gaps and define the necessary quality activities for the program.3) Define success criteria for projects and programs within a portfolio area. Monitoring compliance of the program with regards to Quality related Key Performance Indicators (KPIs) and activities. 4) Test Planning and estimation, creating Test Strategy every Release and ensure teams adhere to the same5) Coordinate tests for SAP Product Standards and mark status of fulfillment in Sirius Tool6) Preparing the Test evaluation report every Release and presenting the status in the Release Decision meeting (RDM)7) Participate in Program and Team level ISO and C5/SOC Audits and drive improvement of processes.8) Involved in creating backend and UI automation scripts using different tools. Also, Collaborating with central test automation teams with regards to knowledge transfer, test system readiness and clarification of test automation backlog.9) Code Coverage measurement and supporting teams in improving the coverage.10) Participate in meetings with primary customer of ByDesign on Regression Issues post upgrade11) Involved in the detailed functional and product standard tests to ensure Functional correctness of the Product. Also, responsible to ensure security compliance is met by doing GDPR based tests and executing code scans and IP scans.12) Escalation Management (Internal and External) and Maintenance coordinator for overall Area. Show less 1) Played the role of overall “Unit Contact” in SAP Business ByDesign for all the Product Standards. The key responsibilities include being the single point of contact for all the Product Standard Experts and ensuring that the Product Standards successfully pass all the Quality Gates.2) Entrusted with the role of “Product Standard Expert” for the Globalization Product Standard in SAP Business ByDesign. The key responsibilities include fulfilling deviations in requirements, preparing mitigation plans and organizing tests. Gained an indepth understanding of the Globalization Product Standard3) Scoped and executed a Permanent Company (Model company) to do a customer like testing for Professional Services Industry towards the upgrade of SAP Business ByDesign on HANA. Received tremendous appreciation for the same as it involved lot of effort and exposed many gaps in the Product4) Worked closely with a major customer of ByDesign as part of de-escalation to improve incident resolution and redefine engagements.5) Responsible for the Specification and Design process in SAP Business ByDesign and various tools associated with it. Have conducted project audits to ensure Compliance and brought about many improvements to ensure traceability of requirements to test cases6) Played the role of SCRUM Mentor and SCRUM Master for Team of Ten and measuring team performance and improving velocity on a Takt basis. Coached teams about LEAN concepts and SCRUM methodologies and ensured strict adherence within bi-weekly Takt cycle.7) Donned the role Area Quality Expert (AQE) working closely with developers for various quality activities like Manual/Automated Testing, Customer and Internal Incidents tracking, Adherence to Sprint and Release Key Performance Indicators (KPI), Test Gap & Root Cause analysis.8) Played additional Role of Maintenance Application Owner (MAO) responsible to track Customer messages and ensure timely closure by facilitating emergency correction/fixing processes. Show less

  • Senior Engineering Program Manager

    Apr 2020 - now

  • Quality Program Manager

    Apr 2017 - Mar 2020

  • Associate Quality Assurance Manager

    Apr 2010 - Mar 2017

  • Quality Engineer

    Apr 2007 - Mar 2010