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Joyce Kanaley, MBA, CAPM

Joyce Kanaley, MBA, CAPM

Staff Analyst

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location of Joyce Kanaley, MBA, CAPMFairport, New York, United States

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  • Timeline

  • About me

    Telecom PM, HPA Consulting Group and Owner, Kanaley Creations

  • Education

    • University of Rochester - Simon Business School

      1985 - 1986
      MBA Marketing and Finance

    • Canisius University

      1980 - 1984
      BA English, History Summa Cum Laude

  • Experience

    • Rochester Telephone

      Jan 1986 - Jan 1987
      Staff Analyst

    • Frontier Corporation

      Jan 1986 - Jan 2001
      Sr. Manager - Directory Services

      Managed Froniter's Print White and Yellow Pages business across an 11 state footprint.

    • Rochester Telephone

      Jan 1988 - Jan 1988
      Business Office Supervisor

    • Rochester Telephone

      Jan 1989 - Jan 1991
      Product Manager

    • Frontier Communications/Rochester Telephone

      Jan 1992 - Jan 1996
      Sr. Product Manager

    • Bausch & Lomb

      Jan 2003 - Jan 2004
      Consultant, Project Manager

      Responsible for the testing and implementation of document management versioning software. Prepared final system requirements documentation for new product implementations.

    • DAC Group

      Jul 2004 - Jan 2010
      Account Director

      Lead media strategist, project manager and client liason/communicator for both large ($1M+) and small advertising accounts within the agency. Responsible for media tracking and accountability - translating client objectives into key metrics and actionable results. Measuring, tracking and reporting media results on an ongoing basis. Revising client media allocations as approprirate to achieve annual goals.Responsible for revenue and margin growth on existing account base as well as new business growth.Understanding and integrating new media trends (digital marketing) into current client accounts and potential new business accounts.Building solid client relationships established on trust and results. Show less

    • Element K

      Jan 2011 - Jan 2011
      Product Line Manager, Compliance

      Responsible for the product life-cycle management and revenue growth of Element K’s compliance portfolio.Monitored market trends and client requirements in an effort to develop and price a product roadmap which maximized portfolio revenue and client satisfaction. Strategically managed key partner relationships which contributed to the overall success and growth of the compliance portfolio. Achieved $200k in new sales generated in the first two months of management.

    • HPA Consulting Group

      Jan 2012 - now
      Telecom Project Manager

    • Kanaley Creations

      Jan 2016 - now
      Co-President/Owner

  • Licenses & Certifications

    • Certified Associate Project Manager

      Project Management Institute