Pamela V. Glover, AAS, BA, MPA

Experience

• 

  Law Office of Fred D. Webb, Jr.

  Jan 1996 - Aug 2003

  Criminal and Civil Litigation Paralegal

  * Handled all Civil Litigation and Criminal Cases; * Interviewed clients and witnesses; Copied court records; Assessed crime scenes; and Organized defense notebooks; * Collaborated with Private Investigators and Accident Reconstruction Teams;* Assisted in courtroom procedures such as Jury Selection. * Processed Letters of Representation, Requested, Received and Organized all evidence/ information;* Submitted records of evidence to the court system and Prepared cases for Depositions, Mediations and Trials/Hearings; * Submitted settlement packages and Assisted in settlement negotiations; Received settlement funds and disbursed proceeds; and * Assisted with required paperwork for Patents, Tax-ID and various other information required for new businesses, products and inventions. Show less

• 

  Central Carolina Community College

  Jan 2001 - Sept 2004

  GED and Human Resource Dev. Instructor

  * Instructed Youth & Adults through the Lee County Court System and Pre-Trial Release Program in preparation for obtaining their GED; * Conducted mandatory conferences with the students, parents and probation officers;* Prepared required documentation for each student for Court proceedings; * Prepared adults with necessary employability skills;* Traveled to “High Risk” areas to teach Employability Classes to adults; * Transported students to various job seeking resources and interviews for potential employment; and* Ensured that each student was employability ready upon completion of the class. Show less

• 

  Manpower

  Jul 2004 - Jun 2006

  Staffing Specialist

  * Supervised 75 to 200 active employees; * Staffed companies in five surrounding counties (Executive, Banking to General Production Positions);* Conducted the hiring and terminating of employees; * Screened applicants and résumés for specific experience, skill sets and education;* Conducted Criminal Background Checks and Screened for employment suitability;* Interviewed and tested applicants to evaluate their qualifications for assignments; * Administered training of employees to upgrade their skills for assignments; * Performed troubleshooting to resolve problems or complaints of customers and employees; * Coached and Counseled employees to ensure quality performance and job satisfaction; * Processed Unemployment Claims; Completed required Workers' Compensation Claims; and* Assisted with employees’ weekly payroll. Show less

• 

  Coty US LLC

  Jul 2006 - Oct 2007

  Engineering and Human Resource Assistant

  * Created new database for spare parts inventory (10,000+ parts);* Handled domestic and international purchasing in ORACLE and Coordinated and Tracked shipments;* Assisted in maintaining the company’s General and Capital Expense Budget up to $1,000,000.00;* Prepared and designed training programs and presentations such as Culture Diversity and Workplace Harassment; * Assisted in evaluating needed training programs to enhance the work performance of all employees; and * Prepared all training tools and materials to administer training sessions effectively. Show less

• 

  NC Dept. of Health and Human Services-Lee County Public Health Dept.

  Oct 2007 - May 2014

  Health Education Specialist/Adolescent Health Coordinator

  * Functioned as the Adolescent Health, Employee Wellness, and Health Promotion Coordinator for Lee County;* Lee County Schools System Liaison;* Researched, designed, developed and facilitated educational presentations and tools;* Researched, collected, and analyzed Health Data and prepared and presented reports for and to Stakeholders including County Board of Commissioners and City Council Members;* Conducted classes throughout the county including the clinic, schools, churches, & low income areas;* Prepared the annual State of the County Health Report (SOTCHR);* Assistant Public Information Officer (PIO) and Public Health Preparedness Coordinator;* Member of the EPI and Emergency Preparedness Team;* Assisted with all EPI and Emergency Trainings including various FEMA Trainings;* Collaborated with the Centers for Disease Control and Prevention, NC Dept. of Public Health, and NC State Center for Health Statistics; and* Published/Monitored health education materials, articles, and work with all media avenues. Show less

• 

  NC Dept. of Public Instruction- Lee County Schools System

  Aug 2014 - Jun 2017

  Crisis Intervention Specialist and Behavior Support

  * Provided Behavior Support/Coaching/Monitoring to all PRC-29 Students; * Prevented violent activity among students; * Assisted with Analyzing and Comparing Education Data for the school and school system;* Aided students who were in crisis situations (school/home/personal/work related);* Worked one-on-one with students and parents with college preparation needs;* Counseled students in the Intervention Lab; and* Worked closely with the School Resource Officer (SRO), Special Education Teacher, Guidance Counselor, and School Nurse. Show less

• 

  Two Hawk Workforce Services

  Jul 2017 - Oct 2018

  WIOA Operations Supervisor (Chatham, Lee & Sampson Counties)

  * Supervised WIOA Staff in Lee, Chatham, and Sampson Counties; * Collaborated with NC Division of Workforce Solutions(DWS) Partners, Community Agencies, Businesses, Stakeholders and Corporate level staff; * Monitored all staff activities on the NCWorks Website; * Certified new enrollments into the WIOA Federal Program; * Ran NCWorks Reports, Collected and Analyzed data and Prepared Board Reports;* Presented Program Data and Updates to Triangle South Workforce Development Board (WIOA Governing Board); * Assisted companies with Work Experience and On-The-Job Training needs; and* Conducted monthly Quality Control Case Reviews. Show less

• 

  NC Department of Commerce-Division of Workforce Solutions

  Oct 2018 - Oct 2021

  Business Consultant/TAA Case Manager/Job Coach/ReEntry Specialist

  * Worked daily with local businesses to assist with recruitment, retention and employee development;* Assisted businesses with Job Orders, Hiring Events, Mass Recruitment and Job Placements;* Case Managed participants of the TAA Program by conducting Bi-Weekly and Monthly Reviews assessing participants’ career and educational progress;* Assessed TAA Participants’ goals, Connect with community resources, and Assist with developing life goals and improving their current and future quality of life;* Assisted individuals with advancing their career opportunities; * Worked one-on-one with individuals reentering the community after prison release by assessing career goals, teaching work readiness skills, and connecting with employment, education, food, housing, and transportation resources;* Conducted assessments to ensure employment suitability and development of job requirements; * Evaluated experience, skills and abilities and referred applicants to jobs, job training and educational programs, or other placement services; and* Processed Reemployment Services and Eligibility Assessment (RESAs and EAIs) and followed the Integrated Services Delivery (ISD) Model. Show less

• 

  NC Department of Public Safety

  Nov 2021 - now

  Community Programs Contract Administrator

  * Provides consultation, training, and guidance on effective Juvenile Justice Program Interventions, strategies, and best practice program models; * Provides contract supervision to state funded program providers in excess of $50,000,000.00;* Supports other Department and Section initiatives to further reduce juvenile delinquency; * Improve the effectiveness and efficiency of Community Programs, including but not limited to special funding initiatives;* Assist with interviewing candidates for vacant positions;* Assist with reviewing program agreements for state and federal funding; * Analyze, interpret and present Juvenile Justice and related data to key stakeholders; * Facilitate further analysis as the core element of the statutorily mandated services for adjudicated juveniles; and * Collect and synthesize data for mandated legislative reporting as required by the Fiscal Research and Program Evaluation Division of the General Assembly and for planning long range initiatives for the Juvenile Community Programs Section. Show less