Ken PANG

Ken PANG

Guest Service Officer - Concierge

Followers of Ken PANG73 followers
location of Ken PANGHong Kong SAR

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  • Timeline

  • About me

    Assistant Property Manager

  • Education

    • Le Cordon Bleu Australia-Adelaide

      2006 - 2008
      Bachelor of Business International Hotel & Resort Management
  • Experience

    • Hyatt Regency

      Mar 2009 - Jul 2011
      Guest Service Officer - Concierge

      Luggage Handling Customer ServiceHandle Guest’s EnquiryTransportation Arrangement

    • The Ritz-Carlton Hotel Company, L.L.C.

      Jul 2011 - Oct 2015
      Senior Concierge

      Handling customer’s complain and enquiryGuest EngagementTraining and Coaching Job Delegation Courier Service Handling Travel and tour planning Ad hoc arrangement

    • Quintessentially

      Nov 2015 - Sept 2020
      Elite Lifestyle Account Manager

      Quintessentially is devoted to enriching the lives of our members and communities through meaningful experiences and unparalleled access to the world of luxury.We work to redefine luxury living by harnessing our rich global connections and expert cultural knowledge to elevate the lifestyles of our members and allow them more time to enjoy the things they love.With an international network of over 60 global offices, our 1500-strong lifestyle managers and expert specialists, together speak 35 languages and are on-hand 24/7/365 to manage our members’ daily needs and deliver unforgettable experiences. Show less

    • Urban Group 富城集團

      Sept 2020 - May 2023

      The Urban brand is reflected in its promise of high quality services. Expressed as “A Passion of Service and A Quality Credential”, Urban Group embraces the tenets of Total Quality Management which underpins its operational and business strategies. The Urban brand is reflected in its promise of high quality services. Expressed as “A Passion of Service and A Quality Credential”, Urban Group embraces the tenets of Total Quality Management which underpins its operational and business strategies.

      • Property Manager

        Jan 2023 - May 2023
      • Assistant Property Manager

        Sept 2020 - Jan 2023
    • New World Development Company Limited

      May 2023 - Dec 2023
      Assistant Property Manager
  • Licenses & Certifications

    • Property Management Practitioner (Tier 2) Licence

      Property Management Services Authority (PMSA)
      Jun 2023
    • Driving Licenses

      Hong Kong (HKSAR)