Emma Lux

Experience

• 

  Ruby Tuesday Restaurant

  Apr 2009 - Nov 2011

  Server/Hostess

  Greeted customers and maintained server seating assignments.Provided prompt service while taking orders, serving food, and closing the check.Consistently one of the top sales promotion producers and a 5 Star rated server.

• 

  Loon Mountain Resort

  Dec 2010 - Mar 2013

  Children's Center Ski Instructor

  Provided ski instruction to pre-school children. Consistently received positive feedback from parents regarding the level of care provided to the children.Utilized creative instructional strategies to progress children from novice to experienced skiers.

• 

  Concord Racquet Ball Club

  Jun 2011 - Aug 2011

  Children's Summer Day Camp Counselor

  Supervised a group of fifteen elementary school aged children.Developed and implemented a daily activity schedule.Coordinated age appropriate activities for team building and group processing.Followed standards to ensure the safety of campers on field trips.

• 

  Plymouth State University

  Sept 2011 - May 2013

  Supervisor of staff to enhance customer service. Responsible for staff scheduling and training. Maintain records of equipment usage. Provide input on facility policies. Provided friendly customer service to fitness facility patrons.Assisted in training and mentoring new recreation programs employees.Maintained a safe and clean fitness facility.

  • Recreation Programs Intern

    Dec 2012 - May 2013

  • Recreation Programs Assistant

    Sept 2011 - Dec 2012
• 

  Mount Washington College

  May 2013 - Dec 2014

  Admissions Representative

  Interview and provide campus tours to potential students. Recruit prospective students at college fairs and events. Enroll students into the college. Assist students in the admissions process from enrollment to attending courses for the first time.

• 

  Southern New Hampshire University

  Oct 2014 - now

  Discover students career goals and interests. Help them determine a program that will align with those future goals. Assist students from the application through the enrollment process. Determine if students meet program requirements.

  • Senior Product Owner

    Nov 2024 - now

  • CRM Product Owner

    Jan 2021 - now

  • Admission Team Lead

    Feb 2016 - Jan 2021

  • Admissions Counselor

    Oct 2014 - Feb 2016