Shweta Mishra

Shweta Mishra

Summer internship placement

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location of Shweta MishraMumbai, Maharashtra, India

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  • Timeline

  • About me

    Manager - Accounts Payable & Data Management

  • Education

    • MIT college of management

      2011 - 2013
      Master of Business Administration (M.B.A.) Marketing, IT A

      Activities and Societies: Cultural Team

    • KANPUR UNIVERSITY

      2008 - 2011
      Bachelor of Science (B.Sc.) Mathematics

      Activities and Societies: Cultural team, Anchoring

  • Experience

    • Garve hyundai motors pvt ltd

      May 2012 - Jul 2012
      Summer internship placement
    • UTS Headquarters

      Jul 2012 - Dec 2012
      Online Marketing Executive
    • India YAMAHA Motor Pvt. Ltd.

      Jan 2013 - Dec 2014
      CRM
    • FirstCry.com (BrainBees Solutions Pvt. Ltd.)

      Jan 2015 - Sept 2015
      Sr. Customer Service Specialist
    • Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)

      Oct 2015 - Oct 2016
      Senior Customer Service Representative
    • Travelwings.com

      Nov 2016 - Jul 2021

      Compliance management at customer service department to improve the quality parameters to ensure customers are delighted with our services and accordingly improving the process and streamlining the process and training.

      • Team lead - Customer Success & Quality Assurance

        Jul 2018 - Jul 2021
      • Supervisor - Quality & Training (Operations)

        Nov 2016 - Jul 2018
    • Enel X

      Jul 2021 - now
      • Manager - Accounts payable & Data management

        May 2022 - now
      • Team lead - Data management

        Jul 2021 - May 2022
  • Licenses & Certifications

    • Freshdesk product expert

      Freshworks
      Mar 2019
  • Volunteer Experience

    • zonal winner in ycl

      Issued by India YAMAHA Motor Pvt. Ltd. on Nov 2013
      India YAMAHA Motor Pvt. Ltd.Associated with Shweta Mishra