Deep Enrich
Brandon Douglas
Barman
212 followers
London, England, United Kingdom
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About me
Passionate and experienced in the consumer tech space
Education
University of Greenwich
2013 - 2016Bachelor's degree Film/Cinema/Video StudiesActivities and Societies: Badminton Society
Experience
Stonegate Pub Company Limited
Jul 2013 - May 2016Barman
Jessops Europe Limited
Jun 2016 - Jan 2018Team Lead
John Lewis & Partners
Feb 2018 - Aug 2022Troubleshooting and diagnostics of consumer tech products. Understanding and completing repair process' with multiple repairers and high end tech brands. Dealing with complex customer issues and making fair decisions for customer and business, in an often high pressure environment. Coaching sales staff on the ever evolving consumer tech product category. Ensuring a high level of product knowledge to bolster sales and provide a premium level of expert customer service.
Technical Support Specialist
Dec 2021 - Aug 2022Product Specialist
Feb 2018 - Dec 2021
Waitrose & Partners
Aug 2022 - Jan 2025Night shift stock replenishing and e-commerce
Team Leader
May 2024 - Jan 2025Stock Management
Aug 2022 - May 2024
Licenses & Certifications
- View certificate
EFSET 66 Advanced (CEFR C1)
EF Education First
Languages
- enEnglish
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