Morgan BOUDIN

Experience

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  Activeo

  Nov 2008 - Jan 2023

  Management of EMEA Delivery team composed of 15 engineers (France, Switzerland and Mauritius) - Assigning projects to project managers - Daily/Weekly meeting with : - team collaborators (project managers, technical and functional consultants) - Sales and pre-sales to anticipate forecast workload, inform them of the progress of projects, our ability to do and market trends from customers perspectives. - Arbitration and decision making - Participate in steering committee, launch/close meeting to be close to customers. - Processing of internal team activities (training / certification requests, leave validation, individual interviews, recruitments, events, etc.) - Sharing to direction the production KPIs (team occupancy rate, ability to deliver by skill, etc.) - Monitoring of billing milestones and reporting delivery delays to sales administration to improve profitability and limit risks for the entire group. Show less

  • Head of Customer Experience Delivery Team

    Oct 2019 - Jan 2023

  • Chef de projet / Delivery Planning Manager

    Jul 2014 - Oct 2019

  • Technical Expert

    Nov 2008 - Jul 2014
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  Claranet France

  Jan 2023 - now

  Directeur de projet