
Carol Sheetz, CCUF
Senior Legal Assistant

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About me
đź’ˇNever Stop Learning! - MS Training & Development/MS Management - Learning & Development Manager
Education

University of St. Francis
2016 - 2018Bachelor’s Degree Business Administration / Leadership DevelopmentThe Bachelor of Science in Business Administration program is an accelerated adult degree completion program within the School of Business. Business and industry leaders in all management areas will benefit from the strong combination of applied knowledge and practical experience found in the curriculum.

University of St. Francis
2019 - 2021Master's Degree Management / Human Resource (HR) ManagementThe Master of Science in Management program empowers business professions to take their careers to a new level. Students gain useful skills in planning, team building, written and verbal communication, the use of technology to solve business problems and leading with integrity and a sense of ethics.

University of St. Francis
2018 - 2019Master's Degree Training & DevelopmentThe Master of Science in Training and Development was created for professionals who design, deliver and evaluate learning programs for adults. It is also designed for those who are looking to change careers into the much-in-demand field of continuing education and training.

Joliet Junior College
2014 - 2015Associate’s Degree Management and Supervision, Associate in Applied ScienceSuccessful business management requires supervisors to plan, organize, lead, and evaluate corporate goal-obtaining activities. A degree in management and supervision trains new and existing supervisors to apply these managerial functions in an effective and efficient manner. Graduates will learn policy development, decision making, communications, leadership, and employee motivation.Management and supervision applies contemporary managerial theories to current ethical business… Show more Successful business management requires supervisors to plan, organize, lead, and evaluate corporate goal-obtaining activities. A degree in management and supervision trains new and existing supervisors to apply these managerial functions in an effective and efficient manner. Graduates will learn policy development, decision making, communications, leadership, and employee motivation.Management and supervision applies contemporary managerial theories to current ethical business practices, corporate financial responsibilities, hiring and promotion practices, business law issues, and marketing and promotional activities in both private and public sectors. Show less

Moraine Valley Community College
1988 - 1991Associate of Arts and Sciences (A.A.S.) Liberal Arts and Sciences/Liberal Studies
Experience

ARDC: Attorney Registration and Disciplinary Commission of the Supreme Court of Illinois
Jan 1985 - Jan 1988Senior Legal Assistant
Crown Consolidated Industries, Inc.
Jan 1988 - Jan 1991Documentation Specialist / Programmer
LAPHAM HICKEY STEEL
Jan 1991 - Jan 1998AS400 / RPG III Senior Programmer / Analyst
DCS Consulting, Inc.
Jan 1998 - Jan 2006Executive Administrative Assistant
Scrapbook Stop
Jan 2002 - Jan 2004Retail Management / Customer Service
Grant Seekers, Inc.
Jan 2005 - Jan 2006Grant Funding / Independent Contractor
Berkot's Super Foods
Nov 2011 - Jul 2013Accounting Department Manager
Riverton Cabinet Company
Sept 2013 - Jan 2014Accounting / Database Management
Mokena Community Park District
Jan 2015 - Aug 2015Administrative Specialist / Registrar
Alsip Home & Nursery
Aug 2015 - Jun 2017Accounting Department Manager• Directed and developed accounting and warehouse talent on best practices and vendor relations• Designed and implemented receiving discrepancy resolution process that increased efficiency by 25%• Guided and revitalized the accounting department by supervising all accounts payable processes, training personnel, streamlining workflow, resolving receiving issues, and maintaining vendor relations

University of St. Francis
Jun 2017 - Oct 2022• Design, develop, and implement a year-long onboarding program for non-faculty employees:--- 100% completed the year-long program and were retained for one full year--- 29% were promoted within one year after completing the program--- 64% were retained one and a half years after program completion• Plan, cultivate, and execute a strengths-based and engagement-focused performance management/development process for university administrator and staff employees • Manage the applicant tracking system (ATS) and guide hiring managers and search committees to utilize best practices improving the average time to fill a position by 36%• Oversee three annual budgets: employee engagement, human resources, and employee recruiting• Guide, promote, and support Gallup initiatives: CliftonStrengths StrengthsFinder assessments, Q12 employee engagement survey, and Boss to Coach training• Provide human resource consulting services to another university to define higher education hiring best practices and create hiring process manual and recruitment forms Show less
Talent Coordinator
May 2018 - Oct 2022Adjunct Faculty Instructor
Aug 2021 - May 2022Administration & Finance / Human Resources - Administrative Assistant
Jun 2017 - May 2018

NuMark Credit Union
Oct 2022 - nowLearning & Development Manager• Lead the development and delivery of learning experiences at all levels in the organization • Initiate and maintain ongoing training needs assessment to support the prioritization of Learning & Development programs• Work with L&D team to drive innovative solutions to bring to life simple, retention focused training through the understanding of behavioral learning trends• Search for creative designs and implement effective methods to educate, enhance performance and recognize performance• Serve as internal consultant on the design and implementation of strategic project initiatives regarding people, systems, and structure• Demonstrate excellent communication, critical thinking, decision-making, interpersonal, and leadership skills Show less
Licenses & Certifications
- View certificate

Talent Management
LinkedInDec 2018 - View certificate

Learning to Be Approachable
LinkedInDec 2018 - View certificate

Managing New Managers
LinkedInDec 2018 - View certificate

Human Resources: Compensation and Benefits
LinkedInJan 2019 - View certificate

Managing High Potentials
LinkedInJan 2019 
Human Resource Management
Joliet Junior College- View certificate

Developing a Learning Mindset
LinkedInDec 2018 - View certificate

Rewarding Employees
LinkedInJan 2019 - View certificate

Unlock Your Team's Creativity
LinkedInFeb 2020 - View certificate

Finding Your Introvert/Extrovert Balance in the Workplace
LinkedInFeb 2019
Volunteer Experience
Music Parent Volunteer
Issued by Lincoln-Way East Music Boosters on Aug 2010
Associated with Carol Sheetz, CCUFAdopt-A-Roadway Community Volunteer
Issued by Adopt-A-Roadway, Mokena, IL on Apr 2001
Associated with Carol Sheetz, CCUF
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