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Philip Chan

Philip Chan

Customer Service Representative

location of Philip ChanMarkham, Ontario, Canada

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  • Timeline

  • About me

    Technical Sales Specialist at Spicers Canada

  • Education

    • Ryerson University

      2010 - 2014
      Bachelor of Technology (B.Tech.) Graphic Communication Management

  • Experience

    • Monarch Metal Recycling

      Jan 2010 - Jan 2013
      Customer Service Representative

      Purchased metals from customers at specified prices to be resold at a later time. Also assisted in the negotiation of prices of metals from customers. Organize and recorded incoming inventory for better accessibility and efficiency.

    • Rayment & Collins

      Apr 2013 - Jan 2014
      IT Support Assistant

      - Perform variable data programming for print production - Perform data maintenance tasks via FileMaker on multiple databases - Perform customer support tasks for an online communications portal that we manage. - Updating computer Software - IT support from a print production perspective - Project Management

    • Spicers Canada

      Jul 2014 - now
      Technical Sales Specialist

      - Assisting customers on both hardware and software related issues- Installing and repairing various printer products and software- Training customers on how to operate and maintaining their printer products- Provide helpful solutions that increase the efficiency and productivity

  • Licenses & Certifications

    • G7 Certified

      Idealliance
      Jul 2018