Niksa Gospic

Experience

• 

  Clover Technologies Group

  Feb 2013 - Nov 2019

  • Business and Strategic Alignment with US and EU teams ensuring that the foreseen targets are met• Agile Management• Presentation of Applications for Dealers and End Users• Maintaining and promoting communication with users and stakeholders • Team and Time management• QA of new project versions • Customer and Team Training• Tier 1 and 2 customer and product support• Presale support • Business and Strategic Alignment with US and EU teams ensuring that the foreseen targets are met• Presentation of Applications for Dealers and End Users• Maintaining and promoting communication with users and stakeholders• Presale support• Tier 1 and 2 customer and product support• Team and Time management• QA of new project versions • Helpdesk and Sharepoint administration and support• Active Directory, Microsoft Exchange • Customer and Dealer Support• Clover Wireless EU and CES UK pricing management• Market research and analysis• Product Analysis• Reports and Forecasting • Customer and Dealer Support• Clover Wireless EU pricing management• Market research and analysis• Product Analysis• Reports and Forecasting

  • Clover Services Systems Support Manager

    Nov 2018 - Nov 2019

  • IT Support Specialist EMEA

    Oct 2017 - Oct 2018

  • Pricing Analyst

    Aug 2015 - Oct 2017

  • Wireless Associate

    Feb 2013 - Aug 2015
• 

  Continental

  Jul 2020 - now

  • System Project Manager, RTE and TPL

    Apr 2021 - now

  • Problem Resolution Manager, CVS AE

    Jul 2020 - Apr 2021