Kelsey Sloan

Experience

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  Wendys International

  Aug 2010 - Aug 2011

  Crew Member

  As my first job, it taught me a lot about customer service and how to work under a great deal of stress and how to work with complicated customers. I worked at all of the positions of the restaurant at least once, including front service, which included taking orders, getting food, and keeping the dining room clean, working drive thru, which could entail taking orders, handling transactions, getting drinks and food, making the food, and delivering the food to the customers.

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  IHOP

  Aug 2012 - Aug 2013

  Server

  When I was first hired, I started out as a host then moved up to a server position. With that position you have to have customer service and patience. Your responsibilities are taking care of customers by taking their orders, bringing them their food, and cashing them out. You also maintain cleanliness and friendliness while working.

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  Michigan State University

  Jan 2013 - May 2013

  General Kitchen Worker
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  Lenscrafters

  Aug 2013 - Dec 2014

  Sales Associate

  This job entails both technical and sales experience making it a well rounded postiton. You start with a prescreening a patient and end with selling a pair of glasses or contacts to a customer.

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  Michigan State University

  Sept 2013 - Dec 2013

  Social Science Internship

  I worked with artifacts from a dig in Illinois. We sorted, labeled, and cataloged them into the appropriate categories and prepared them for the overseeing grad student and professor

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  Meridian Township

  Jul 2014 - Nov 2015

  GIS Intern/Specialist

  I worked in the Engineering and Public Works Department and used GIS technology like ArcMap for a variety of work assignments, like easements and zoning as an example. I also work inter-departmentally to help with communications between the IT department and Engineering Department. Under the general supervision of the Director of Information Technology, I would update and maintain the Geographic Information System (GIS) database for the Township. I provided training for interns and technical support and performed routine mapping duties for various departments. Show less

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  TECHMARK, INC.

  Aug 2016 - Jul 2017

  Laboratory Technician II

  Key responsibilities included processing agricultural field and storage samples to ensure consistency and quality. Used a YSI 2700 Biochemistry Analyzer to analyze glucose and sucrose levels, entered and organized data. Created work flows for processing results as well.

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  City of Kentwood

  Aug 2017 - May 2021

  Engineering Technician

  My main responsibilities for this position revolve around soil erosion, inspections (i.e sidewalk, driveways, SESC), surveying, project management, and asset management. I work as the SESC Inspector and program manager of the city's SESC program for various residential and commercial construction projects along with Project Manager for the City Sidewalk Repair Program and Sidewalk Fill In programI also update various data layers in GIS and map projects for various departments. I have had training for various applications and topics including ArcMap training from REGIS, PASER, asset management programs, GPS equipment, and green infrastructure.I supported other engineering staff by aiding in the planning of the Resurfacing Program, with staking out driveway and sidewalk, and other surveying assignments. Along with my assigned duties I have taken extra responsibilities to represent City of Kentwood as a member of the REGIS Advisory Committee and Chair to the LGROW Public Engagement Committee Show less

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  Elements XS | Novotx

  May 2021 - now

  Technical Project Manager

  Managing technical projects, implementing a GIS centric Asset Management software, and training new software users on the product.Working with Esri’s ArcGIS technology, VertiGIS products (Geocortex), Microsoft SQL Server, IIS, Windows Server, and similar Microsoft products.