Aadil Khan

Experience

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  Byte Design

  Jun 2019 - now

  Graphic & Web Designer

  Creating business cards, stickers, logos, packaging, menus, letterheads, and email signatures that align with each client’s brand.Designing Instagram story highlight covers, social media posts, and banners for Facebook and LinkedIn to boost brand visibility.Developing brand questionnaires, moodboards, color palettes, typography pairings, brand guides, and complete logo suites (primary, secondary, and submark).Offering full web design services, including brand integration, domain registration, AI and SEO integration, secure monitoring, and content creation.Building e-commerce platforms, integrating domains, listing products, linking social stores, and providing advanced analytics.Managing the integration of payment gateways like PayFast, PayGate, Peach Payments, Yoco, Ozow, Netcash, and Payflex, as well as invoicing software such as Zoho, Xero, QuickBooks, SMEgo, and Sage.Managing the integration of courier services for e-commerce clients with providers like The Courier Guy, Pargo, and Fastway Couriers to streamline logistics and delivery.Implementing and supporting Microsoft 365 for medium to large businesses to enhance collaboration and workflow.Online course generation, leveraging platforms such as Moodle Cloud, Coursera, and Google My Classroom to create engaging and effective educational content. My portfolio includes collaborations with Creative Car Care, Kiara Kosmetics, Promed Billing, Dr. Sanele Kunene Oncology, Dr. André Vos Oncology, Alighn Dental Centre, BluPrint Synergy, Pink Ribbons, SKINCO, Quick Serve Aluminium, Fatima Variawa Photography, House of Math’s, and Savvy College. Show less

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  Xpedient

  Nov 2023 - now

  Oversee and manage healthcare practitioners’ accounting transactions, ensuring accuracy and compliance.Allocate payments efficiently using advanced medical billing software.Handle medical aid and patient follow-ups to ensure timely and accurate processing.Provide exceptional customer service by answering and initiating phone calls with clients, patients, and medical schemes.Communicate effectively with stakeholders to resolve issues and provide updates.Ensure precise and current account receipting, maintaining up-to-date records.Investigate and address any discrepancies, including short payments and claim rejections.Manage the entire PMB (Prescribed Minimum Benefits) process, ensuring adherence to PMB policies and procedures.Ensure strict adherence to ICON and SAOC protocols across all accounting and billing activities within Clinical and Radiation Oncology, as well as Clinical Hematology. Show less Facilitate daily KPI reporting, tracking key performance indicators to ensure team and organizational goals are met.Manage ad-hoc duties as required, contributing to overall operational success and efficiency.Supervise and support team members, providing guidance and fostering a collaborative work environment.Address and resolve issues related to medical claims, ensuring accurate processing and compliance with industry standards.Offer support and mentorship to team members, assisting with their professional development and addressing any challenges they may encounter.Assist with month-end financial procedures, including receipting and allocation of payments to ensure accurate financial reporting and reconciliation.Coordinate with other departments to ensure seamless integration of processes and effective communication.Manage ad hoc duties as required, contributing to overall operational success and efficiency.Handle escalations and complex issues, providing solutions to ensure client satisfaction and resolution. Show less

  • Account Manager

    Mar 2023 - now

  • Assistant Team Leader

    Nov 2023 - now
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  DocGuide

  Jul 2024 - now

  Founder

  Develop and implement the strategic vision and direction for DocGuide, ensuring alignment with organizational goals and industry trends.Manage day-to-day operations, including overseeing content development, website functionality, and user engagement to ensure high-quality service delivery.Conduct research and analysis to stay informed about industry trends, competitor activities, and emerging needs within the healthcare administration field.Build and maintain strong relationships with healthcare professionals, responding to inquiries and providing expert guidance on administrative practices.Establish and nurture partnerships with key stakeholders, including healthcare organizations and industry experts, to enhance the platform’s credibility and reach.Collect and analyze user feedback to continuously improve content, services, and platform functionality.Efficiently manage resources, including human, financial, and technological, to maximize productivity and achieve strategic goals.Develop a comprehensive content strategy that addresses the evolving needs of healthcare professionals and aligns with industry best practices. Show less