Sudhish Kodigadde

Experience

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  Braintree Consulting

  Dec 2007 - Jan 2009

  Corporate Recruiter

  • Attending meetings with different accounts within the organisation.• Interacting with project to get a better understanding of the requirements.• Schedule interviews and coordinating with candidates.• Posting various jobs according to the requirements (Vendors, websites).• Personal interaction with the candidate to understand their skill sets and area of interest.• Coordinating with technical panel for technical interviews of the shortlisted candidates & following up till they join.• HR interview and salary negotiation.• Documentation process like reference checks, job application forms, offer letter, salary negotiation and closing. Show less

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  Tata Consultancy Services

  Nov 2011 - now

  Sr. Process Consultant

   12 + year of professional experience in relevant skills for Service Management, Project and process Management with various tools and technology working on different roles across the global customer for different business streams like Supply Chain Management, Good & Services, Food and beverage, Retail industry and digital transformation companies.  Key skills for the tools Service Now, BMC Remedy, HPSM and other open market tools for business. Impalement the industry best practices and process defined as per Various standards followed in Business Regions. Had root level hands on experiences working with various teams to drive the end to end process designing and implementations to ensure smoot functioning of business process from Back end operations.  Played key roles for various projects for TCS to drive end to end integration of tools, merger of process, train the people, drive to closer the gaps and queries, negotiations on conflicts. Trained in Industry level trainings like Prince2, ITIL V3, Service Operations, Quality Management Training, ISO Standards and Audit Process trainings, Risk and Compliance trainings, SNOW Tools Deployment trainings. Keeping Excellent communication skills to read and write business use cases and participating in writing Business Proposals for Service Management areas, Project Planning, SLA and KPI designing, Reporting, Dashboards etc. Skilled in Incident management, problem management, change management and knowledge management. Troubleshooting Service Now Issues Worked on ITSM. Skilled HR module too. Skilled in formulating services reporting through Excel, Pivot and PPT Show less